“Top notch remote client service . I have never stepped foot in a branch and have had and paid off two auto loans with them. I'm wrapping up a new loan this week and have again been very pleased with how easy it is to work with them.”
“Kevin Cvitanov provided me with great customer service. He was patient, informative, and kind. He took the time to explain everything to me so that I would fully understand my options. Scheduling was a nonissue. In person or zoom are both options. I also had a pleasant experience with Nancy Chappell. I would definitely recommend this team.”
“I was helped by a staff member named, Allyse. She was extremely thoughtful and thorough in helping me with a deposit I needed to make. Very happy with the level of service I received.One thing to know, while it seems the available staff to help is limited as you walk into the door, they did make a huge effort at accommodating others in line as it built up so as not to let people feel they were going to wait a long time, such as bringing additional staff out from the back to help.”
9:30 AM - 4:00 PM
140 E Thousand Oaks Blvd, Thousand Oaks
“Lauren was great to work with. Executed on our construction loan in a timely manner and was able to provide great terms with great service. Highly recommend working with Lauren.”