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“At team Mobil Temecula mall
Your agent Naomi Dominguez went above and beyond with customer service with q&a. We are old school we had lots of questions with our new phones she took the time to help us set phone with all questions..outstanding customer service..”
“I had an awesome experience. I was greeted with kindness and service was expedited with efficiency.Neo was the customer service representative that assisted me. He was over awesome. I recommend everyone reading this review to have him service your request.”
“We have used their internet service for about 6 years in the Tenaja area. It's fast and reliable. Only had one issue when I bought a new router and it was fixed quickly.”
“Have had Accel Wireless for 5 years and service goes occasionally, but is excepted but not for longer than a few hours. If is far better than anything that you can get in wine country and is a good price for the speeds. Kids game and can still stream movies. They answer trouble tickets in a acceptable time.”
“Mike the manager did for us in 7 minutes something that technical support and four different calls with their stupid robot service couldn't do over two hours. He is an excellent service and was super friendly!”
“I just can’t rave enough about the AMAZING vostumer service I got from Cassie and Juliet from Temecula spectrum store! Unfortunately John from costumer service cancelled my acct and activated an incoming tenant 2 weeks early without looking at leases. I’m not even sure how he was able to get my personal information and reach out to me via text from his personal number. I called spectrum costumer service and was told I needed to go to the closest store and show my lease. Thank goodness I got Cassie and Juliet the manager to help me. They took time to understand my issue and frustration and stayed with me until the issue was resolved which took over an hour in which we had to call costumer care specialist! They communicated my situation and made sure it was resolved! Had it not been for them I would have cancelled my spectrum services and went elsewhere! BEST costumer service and sweetest humans. Thank you for making a stressful situation a great experience!”
Internet Service Providers
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“I had been getting messages from Samsung & Google on my phone that were saying that my phone was infected with viruses, etc. I don't like clicking on things like that because they could be the virus.
Took my phone to Justin at T-Mobile. He was extremely pleasant & professional. I wasn't there more than 10 minutes & he took care of everything.”