Victra, the local Verizon Authorized Retailer in Sunnyvale, CA, strives to provide an exceptional experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have reported positive experiences at the Sunnyvale store. Darren and Renee were praised for their quick and helpful service, as well as their thorough explanations of available plans and options. Customers appreciated their friendliness, knowledge, and customer-focused approach. The store's staff was also described as very helpful, patient, and not pushy, with excellent customer service. The overall experience was reported to be quick, easy, and satisfactory.
I had an excellent experience at this Verizon store today. The young lady was really professional, kind, and helpful as I switched from another provider to Verizon. She informed me of all the options, while never being pushy about upgrades and selling more.
April 2024
Both people who helped me were knowledgable, pleasant and efficient.
April 2024
Wonderful experience at Verizon today in the Sunnyvale location!
