Patelco Credit Union Sunnyvale

Banks, Credit Unions
Hours: Patelco Credit Union is highly regarded for its friendly and professional staff, offering a welcoming environment for members. Customers appreciate the personal touch and understanding they receive, which is often missing in banks. The staff are described as knowledgeable, helpful, and patient, making it easy for members to get assistance with various financial needs, including loans, credit cards, and savings accounts. One member highlighted the exceptional service of a loan officer who quickly processed a vehicle refinance, explaining options clearly and speeding up the approval process. Another praised the staff member for her friendly attitude and thorough answers when opening a credit card. The location in Sunnyvale is noted for being modern, clean, and beautiful, with ample parking and a relaxing atmosphere. It is conveniently situated in the Trader Joe's plaza. Members also value the extras offered, such as coffee, water, and tea, which add to the welcoming vibe. The branch features a knowledgeable financial advisor who provides thorough guidance on setting up accounts like Roth IRAs and offers helpful recommendations, often following up with email summaries. Overall, Patelco Credit Union is recognized for its excellent service, modern facilities, and commitment to understanding and assisting members with their financial goals, making it a trusted choice for banking and financial needs.

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1. Sunnyvale, California