“Jennifer is the very very best. She is thoughtful. She is amazing. You can ask her any questions she will help you.She gives me the best advice and works the hardest for me.”
9:30AM - 6PM
398 W El Camino Real #112, Sunnyvale“My family and I had the pleasure to work with the Sunnyvale branch. Your team member Cherry Do was just outstanding and took excellent care of us. She was extremely patient and went the extra mile to make sure we were well taken care of. Likley the best banking experience I have had since online reviews became a thing!”
“The clerks (especially Karen) and the manager are always kind, courteous and knowledgeable! They helped me so much when my wallet was stolen and gave me great advice, as well as empathy!”
“I've never really had faith in banks. It's so hard to find the human touch or to get any real help. I've been a member here though for about 4 years now. I stay because they have the human touch I've been looking for. They call, they update, they follow and most importantly, they understand. Kudos Patelco”
10AM - 5PM
1080 Enterprise Way #150, Sunnyvale“As a first-time homebuyer, the journey to securing a mortgage can often be daunting and overwhelming. However, my experience with Star One, particularly thanks to Mital D, the Loan Processor, turned this journey into a seamless and remarkably stress-free process. With a tight two-week deadline to close on the house, Mital demonstrated exceptional professionalism and efficiency that far exceeded my expectations. Mital was not just a loan processor; she was a beacon of support, available all the time to answer any questions and guide me through every step. Her proactive approach meant that everything was processed well in advance, ensuring there were no last-minute hiccups. Her communication was clear, precise, and incredibly helpful, providing me with detailed lists and to-dos that made the entire process transparent and manageable. What truly set Mital apart was her sweet demeanor paired with her efficiency. It's rare to find someone who combines such warmth with professional competence, making what could have been a stressful experience feel reassuring and straightforward. I cannot recommend her services enough to anyone looking to navigate the mortgage process with ease and confidence.”
“Even though I was visiting the credit union in a rainy downpour, I enjoyed going to deposit my checks becaus I really like the tellers at both locations, Sunnyvale and Santa Clara. They're very friendly, courteous, and efficient. They're easy to talk with and I feel like they're good friends.”