Costco Vision Center is a popular optical service provider located within the Costco warehouse. Customers generally praise the helpful and courteous staff, who are quick to assist with tasks like fixing glasses or providing recommendations. However, some reviewers note the confusing layout of the department, which can feel disorganized compared to the rest of the Costco store. The Vision Center experiences high traffic, especially on weekends, which can lead to long lines and aggressive customer behavior in the parking lot. Customers are advised to visit during off-peak hours if possible. Despite the crowds, the Vision Center is reported to have a good product variety, and the staff is willing to go the extra mile to resolve any issues, such as correcting double-charges. Overall, the Costco Vision Center provides a convenient optical service, with knowledgeable staff who aim to deliver a positive customer experience, though the busy environment can sometimes be challenging to navigate.
Professional and expedient. Beats Walmart by a mile
September 2023
Excellent care for over 12 years. I travel to this location since I moved over 2 hours away.
September 2023
The doctor explains well but their glasses section has some very rude people who are not at all friendly and unapproachable. I don’t recommend to go there for glasses at all.
