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10:30AM - 6:30PM
30628 Benton Rd Suite B203, Winchester
Mobile Phones
“I had priceless irreplaceable pictures of my daughter on a broken phone and my guy James came to the rescue. Resurrected the phone, transfered the pictures, saved the day. I absolutely recommend this place for all your hardware needs, they will take good care of you”
“I've visited this AT&T store several times. From billing questions to a phone upgrade, and this last visit for a new phone and phone line. Each time I've had the pleasure of working with Josue. An amazing guy with a friendly and calm demeanor. In todays visit Josue was presented with some challenging issues. He was patient and quickly found the solution. A genuinely nice guy who takes the time to insure you leave with a solution and all questions answered.”
“The employee that waited on me was named Juan He is incredibly intelligent, professional, kind &really outstanding. He represents Boost in the most positive and humanitarian way....this young man should be management here. His customer service skills were above and beyond.”
“My S21 Ultra got wet last week (6/5/24) I took in my very old S8 Plus, 'Hugo' was very professional and knowledgeable, helped me get my old phone running until my newer phone dried out. Shout out to Hugo for his help and generosity with his time! I recommend this store to anyone needing a brand new cell phone or if you have a small issue with your current phone or service. Don't wet your Samsung devices guys unless you have a waterproof case!!! ?? The S21 dried out but it took a week and it wasn't damaged but it this could have been catastrophic and it was only 14 seconds underwater. ✅ ?”
“Normally, I dread having to go into cell phone stores because it’s a hassle. Gladys was the most helpful, sweetest & knowledgable employee. After getting my phone stolen, she the made the process a breeze. Could not be more thankful for her help!!! She’s the best ”
“Jermaine and Tarion were awesome! They both had excellent customer service and were both very knowledgeable in knowing how to fix my issue right away! Hands down one of my best experience in dealing with Verizon!”
“(Translated by Google) Lidia was very kind and patient with me, she helped me with everything and explained everything well, very good customer service(Original)Lidia fue may amable y paciente conmigo me ayudo con todo y me explico todo bien muy buen servicio de cliente”
“Best experience possible. He worked to find me the best deal on my new phone. I'm 72 years old and wanted a simple phone that I needed- I didn't want one with anything new to have to learn. He was friendly, very kind and understanding, and so helpful. Such a great experience to not have a pushy salesperson. I told him exactly what I wanted, and that's what he gave me. Very nice young man and a credit to your company.”
“I love coming to this boost Mobile over here by the stadium the people there are great they really help you take care of you the manager she is AMAZING" I definitely will always go to that store keep up the good work and thank you”
“Shop this store . Customer service trumps over the one off lakeshore .No issues getting help. She fixed my problem and kept a customer. Lina was professional and I left with a new phone and happier.”
“I've been here a few times and it's always a good experience. Today, Ulises helped me figure out a weird situation with a new phone and I really appreciated his help and honesty.”
“We came in today and were greeted by Julissa. She helped us find the right phone and was very upfront with final cost(s). She was very friendly and helpful and gave wonderful customer service. I highly recommend her. We are very satisfied, she even transferred phone info to the new phone and did the full setup. She handed us the phone fully functioning! (YAY) :)))”
“Gabby is the best! She's knowledgeable and efficient and so friendly. She could see I was upset about having to buy my son another phone and she made me feel so much better with a hug. She really cares. You don't find compassionate people anymore these days. Gabby is one of a kind! She's a gem of an employee and definitely deserves a raise! She made my rough day a lot easier. Thank you so much, Gabby!”
“Had a good experience switching over from At&t. Only issue was I was told my phone was not compatible with the service. After obtaining a phone at the store, I swapped the sim over to my Z Fold 3 and it's working as it should.”
“Today i went in the metro pcs store on ramona expwy like around 6 pm to make an arrangement to my account and the employee named EMILY received me with a great attitude! i felt comfortable and was able to fix what i went for. She was a great helper i’m really great full for people like her!”
“Wife thought it was time for me to get a New Phone, so got myself a New Samsung S22 Ultra with 256 MGB. Wanted a flip phone but didn't want to spend that much money on a phone.”
“I have been a Verizon consumer for 28 years and I am beyond happy I switched. I received the best customer service I have had in a very long time. We were helped by Jonathan, the manager and Juan. Professional, friendly and very willing to help. I went in 4 times and not one time did I feel like I was bothering them. They did not even have air on them because it was out and it was so hot, yet they went out of their way to help us. So far, I am happy I made the switch. I highly recommend this location!!”
“The moment me and my wife walked in the girls were April and April were by far the best. Very welcoming and made us feel like at home...they were very helpful and and gave the best customer service I have seen in a very long time. Even the new girl named april.on her 2 day was Excellent. Answered all our questions abs gave us more info. It was by far the best I have seen at a phone store and they both should be recognize for there great work. Thanks to them we walked out with new Info on my things and a new phone. Great job and keep up the great work”
“Had to get a new phone, dee help me get a new Samsung galaxy s23 and I traded my old Samsung galaxy s21 5g in. This new one works great. I know every one want a apple I Phone , I'm still android.”
“(Translated by Google) Very good service from Mr. Davis and his Wife. Very professional thanks for helping meGreat Service and very professional thank you for helping me and for The free case for my phone(Original)Muy bien servicio de El señor Davis y su Esposa. Muy profesional gracias por ayudarmeGreat Service and very profesional thank you for helping me and for The free case for my phone”
“went in to make a payment and was mesmerized by the managers voice she was so cute too but her voice was so raspy, deep and just super sexy had to ask for her # i forget her name, but daaauumm that voice was just sexy,,, if you reading this hi ??”
“Came to this location because I was locked out of my account. Rene and Jesus both provided excellent customer service and provided great patience. Would definately reccomend coming to this location.”
“Checked out the ratings on this place before going to any other metro stores and they did not disappoint. Was in need of a new phone and a good deal. Celia was super helpful! She answered all my questions and even provided me with some helpful apps and gifted me a few goodies too. Even explained some perks and data reach from my previous provider that I didn't even know about. Service and experience was overall 10/10 and didn't feel pressured or like they were trying to oversell me on any devices or plans.”
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“These guys were helpful your prices are really reasonable they're very nice and professional good job I commend you guys I recommend this place to everybody I know and all the people out there that need help with their electronics phones tablets computers everything they fix it and they're good and they're very reasonable when it comes to pricing”