“Per usual, the staff at the front are always quick & efficient yet welcoming. I appreciate their overall customer service especially, when they seem to ALWAYS be super busy! It is my go-to UPS store for years now.”
7:30AM - 6PM
2010-A Harbison Dr, Vacaville“My father passed away and I’m shipping a lot of his things over to where I live, Not only was the staff caring about what I was going through, But they tried to help me minimize that I needed to ship I mean we’re talking massive amount of box. me, even though I was sitting there crying in their storefront. I will never go to another store ever again if I come back to California because these people were amazing, caring, respectful.”
“I needed to print a 20x30 photo last minute, and was so glad to have found Vaca Printing! They were able to print the photo on the same day for pick up! They even gave me discount as a new customer! Look forward to work with them for future projects! Always love supporting local business, especially family-owned.”
“Sophia is the best! My kids love visiting her every time we go to the mini mall! She provides excellent customer service and is always helpful with whatever we need.”
“Awesome turn around time and awesome service!!! I had an event on Saturday and I completely lost track of time and ask them if they can do a quick print for me Friday afternoon. Truth be told, I didn't believe they can make it work because it was absolutely short notice. But Ken and Gabriel made it happen in less than 2.5 hrs. Ken even waited for me after hours as I was coming from Suisun City driving up to Vacaville.Side note: I highly encourage you guys to NOT wait at the very last minute. But I am SO grateful to them. My event was a success and I had my personalized flyers ready to distribute the next day!”
“I ordered a poster from this shop online and the shipping was incredibly fast. I live quite close to their location (one hour away) so from the time I ordered to the time of delivery, I believe it was less than 24 hours.The poster I ordered was rolled and not framed, so there was some damage to the poster that might have occurred during shipping as the shipping box had some denting to it.When the shop asked for feedback on the order and I showed them photos of the poster with creasing/damage, they immediately offered to re-process the order and replace the damaged merchandise without me even asking.I haven’t received the replacement yet as I just communicated with them today, however, I would already rate this business five stars. The customer service is EXCEPTIONAL and I hope they realize how much their courtesy and responsiveness is appreciated.I will definitely be a repeat customer. ?”
“I have had to use their services for two different funerals, and they have not disappointed me. They are kind, quick and on time. They waited for me to get off of work and waited, folded and just made my life easy when it came to making these in a stressful time. Thank you”
9AM - 8PM
1250 Oliver Rd, Fairfield“Staples customer service is second to none. I say this because each time I am there, I feel my presence is acknowledged in a way that makes me feel respected and valued.”
8AM - 9PM
2590 N Texas St, Fairfield“I had a FedEx return to send off and was able to drop off my box at this site. All you had to do was ring the doorbell and let them know that you were dropping off a package. I had already print out my label and stuffing to my box so it was ready. All the other FedEx to go places close early so this was perfect.”
“Very helpful, caring people who worked hard to get our pictures and fonts correct in our eulogy. We received a great price and courteous service. I would definitely use them again for any printing services and general supplies and I recommend Staples.”
8AM - 7PM
150 Nut Tree Pkwy Ste 200, Vacaville“3 days ago or so an exceptional worker named Chahana helped me print my model airplane plans and do the impossible, enlarging it bye 75% and she was patient and made it happen. She wasvery nice and I left happy. Dennis Humphries.”
8:00 AM - 7:00 PM
1300 Oliver Rd, Fairfield“I wish I had more stuff to do with all their available services. There were available staff quick to attend to your needs, I was barely waiting in line.All I needed to do was ship docs oversees, and it was quick and easy with knowledgeable and straight forward costumer service.”
“I’m leaving a 5 star review because the majority of my experience has been good. I come to this UPS at LEAST 3 times a week and have been for the past year. I do so to drop off my packages. However, I did want to bring an employee to attention because she’s been passively rude and clearly doesn’t want to work there. Because I stop by so much and at different times, I can recognize each employee that does as well. There are many that are extremely kind (I dont know them by name but the African American lady is always the kindest and always makes sure to greet me, and everyone else is very helpful as well). But there is this one employee, she has short blond hair and is a bit heavyweight, and everytime I walk in she lets out the BIIIGGGEST sigh in the world as if I’m such an inconvenience. And I understand I can be because sometimes I bring a wagon full of packages that she has to scan in. But this is her JOB she signed up for! Plus my packages are pre-paid so the MOST she even has to do is scan them in. Nothing more. She’s always sitting in the back of the store and when she sees me or anyone else walk in, she makes it a big deal like it’s SOOO much work to get out of her chair and come help us. The thing is, I thought she was having a bad day the first few times. But this is an occurring instance and makes me not want to ever come back to the store when she’s working. Thankfully there’s a self automated drop off area, so when she’s there I just help myself instead. Today I had to do so, because when I walked in, she let out a huge sigh, and didn’t even bother coming up to the register. Crazy.”
8AM - 6PM
607 Elmira Rd, Vacaville“Good customer service, the person that helped us greeted us with a nice smile, and made sure to be nice and friendly. He made sure everything was Correct, then had us double check it. That was good because it helped with us being able to look over it. He was also kind by directing us to the Amazon return terminal. They were also somewhat organized. They also kept the line going at a good speed which was helpful”
“I came to FedEx for a last minute obituary print after another print place failed to complete my order. Vanessa was fantastic!! She helped put me at ease and she completed my order. She was very nice and considerate. She has wonderful Interpersonal skills, very patient and her communication and understanding was perfect. After a big let down from Staples... she made my visit wonderful! I will forever come and recommend the Fairfield Fed Ex office!!! Thank you so much Vanessa!!! You made my Uncles Homegoing complete!!”
“Over the last 6 months I have delt with this particular location allot because of convenience of my daily routine. And I feel every associate here has been very polite and have beautiful attitudes when it comes to customer service. As well as their physical and professional attributes they always make me feel appreciated. Thank you to all the Beautiful woman that work here and keep this location moving!?”
“Thank you for all your hard work and what you do to make our convening’s shine!!! Your company exemplifies flexibility, innovation, and a zeal for service. Everything that you design and produce from the printed media, promotional items to the live multimedia show is simply top notch! Thanks again!”