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“My visit was amazing. I always have bad experiences buying phones but I will return here specifically because of the representative that helped with my purchase. Couldn't be happier.”
“AT&T in Fairfield Mall is AWESOME! They greeted me AS SOON AS I WALKED IN! The experience was quick and prompt, the staff was energetic and attractive ?! It was clean and refreshing… great job Fairfield AT&T!!!!”
“AT&T in Fairfield Mall is AWESOME! They greeted me AS SOON AS I WALKED IN! The experience was quick and prompt, the staff was energetic and attractive ?! It was clean and refreshing… great job Fairfield AT&T!!!!”
“First time at the Metro store on Elmira road in Vacaville to set up a new phone. First class service, knowledgeable and polite people, definitely the best Metro store experience.
Great place and people, thanks so much!”
“Professional and knowledgeable. Excellent customer service. Friendly and accommodating. Great selection and great variety of products. Would greatly recommend if you are in the market for excellent and reasonably priced phone accessories.”
“It was easy and efficient to get me onto my mom's phone plan to help her save money on her bills, the customer service was easy and very friendly they knew exactly what we were looking for when we wanted to add me to the family plan and even gave my mom a discount for working with the state all in all very good services phone and customer care.”
“If I could give this rating zero stars I would! I went in about 2 weeks ago. When I walked in the store no one greeted me or offered to help both ladies were on their phones. The store was FILTHY! It seems like they haven’t cleaned it in months, the display phones had nothing but fingerprints all over them and a bunch of dust on the shelves. When I asked for the store manager, surprisingly I was talking to the store manager herself. However the way she was you would not think this was store manager at all! She was being very standoffish and giving off a rude vibe like she did not want to help me, Anytime I would speak to her she would continue to just be on her phone instead of having direct eye contact with me. …. Never would I expect this experience at a cricket store due to my past experiences at other stores being great. However i’ll never recommend this one!”
“The crew at this location is great! I was trying to upgrade to a new phone, but in contacting customer service they were not much help in telling me why I couldn't go to a Walmart to upgrade my phone (I work for Walmart).. Although it took 4 visits, my upgrade happened and the staff (from Associates Nunio and Tina to the boss Anthony) were all in with trying to solve my upgrade debacle. Full marks for customer service!”
“This morning I upgraded from an iPhone 10 to the beautiful pink iPhone 15. Both Casey and Jonathon were absolutely amazing to work with when picking out screen protectors to chargers and of course, transferring the old phone to the new one. It was so quick and the phone works wonderfully.
Thank you so much guys, again!”
“I got a free phone and great service. Fernando is an outstanding employee. I got the glass protector and a clear case at a discount. The phone and service is much better than Metro PCS. I am a happy camper with a phone I can really use and its 5g.”
“The employees are always helpful & you can always find what you are looking for at reasonable prices. You tell them what you need & they will give suggestions. Got a webcam today.”
“I came in to metro today hoping to resolve the issue with me and my daughters phone. I really appreciate the service I got from Stephanie. She went right to the problem and solved it with a great attitude. I highly reccomend her. ?”
“This store WOOOW me !! In a good way ! The staff was friendly but Imara really stands out !! She answered all my questions, she was very knowledgeable and detailed oriented! she took the time to take care of all my issues & she was still greeting people as they were walking in! Best costumer service ! This just became my #1 to go store!! T-mobile you got a rockstar in your hands !!”
“I have been having trouble with my bill and was having a hard time navigating thru customer care Nadia was so helpful and resolved my issues in under 30 mins she has always been so friendly helpful and has treated my family with the upmost respect she definitely goes above and beyond her job description and is a amazing person we are so grateful to you for helping us resolve our issues with our business lines and it it wasn’t for the care and support she gave us today we honestly might of left Tmoblie all together”
“An employee named Pablo was extremely helpful guiding my choice in which plan matches my needs without over paying and let me know exactly how much data I really needed. I highly recommend this place and will come back again soon.”
“Went in to upgrade phone. Was greeted promptly and professionally by Brandon. He answered my questions in regards to my needs and recommendations for a new phone. This location in general has always been professional, helpful and friendly each time I have been into the store. I will keep coming back to this location as the service provided by the associates has been above and beyond.”
“I came to the store and it was suberkeleen the worker was super friendly and they hook me up with a brand new Galaxy a 14 for 102 $100 with accessories nobody can beat a deal especially thanks to GIO.”
“Customer service is insanely good at T-Mobile. Their stores can be a bit different though. I recommend doing everything by phone when dealing with T-Mobile. If all the personnel in their stores were as good as the call center and if T-Mobile had better coverage I'd give them 5 stars.”
“Shout out to Jackie! She handled an issue I had with my phone as good as anyone could have. I’m not just exaggerating her helpfulness because she’s cute either, that fact is what has prompted me to take the time to write this review, however I am singing her praises because she deserves to be recognized and appreciated for her ability to solve customer service related issues in real time and with ease. It was awesome to have such a positive and more importantly productive customer experience at any time, but especially during this pandemic which has exacerbated and too a certain extent justified terrible employee"s terrible behaviors.....but I digress. The gentleman who consistently works there Mon-Fri (open
“That man who cleaned the restroom today needs a raise and a bonus!!! That's the cleanest I've ever seen a target restroom as a frequent faithful target shopper.”
“She was great. Was kind enough to include the free gifts, efficient service. My only recommendation would be to not create pre- pre-determined desires based on vehicle or bike and always assume they have money so you don't have to climb uphill when you're selling or allow it to undermine your integrity about your products when there's other ones for the same price that are better. Recomend best value first , & what you would buy for Yourself”
“Lilliana Cruz was extremely helpful! I had a very weird request and she helped make it possible. Props to her and the whole target guest service team, you guys are amazing. Keep it up!”
“I decided to return to Verizon because the cell service is truly unmatched in my area. I had the pleasure of being helped by Anna and she was very knowledgeable on all the promotions and ways to save me the most during this transition. I ended up having to stay over their operating hours and the manager there, Tyler, was very understanding and accommodating. The next day I returned to finish my trade in another employee named Bailey assisted me. They worked so well as a team and any time I need a question answered or assistance with something I'm just going to Fairfield Verizon, I'm part of the family now!”
“For a warehouse club, this Sam's stocks merchandise which meet expectations. Staff has generally been pleasant and helpful (except for eyeglass place which assumed I could be manipulated because I am old.) Would recommend except to buy eyeglasses.”
“Thomas help us with my husband, who needed new iPhone and iPad (he traded his old ones in). We had a fantastic experience working with him. He was very pleasant and took care of all our needs. He helped get the phone and iPad synced (we could never get the old ones to do that!). Even took the time to help with an app (nothing to do with Verizon) we were struggling with. I will add, when you need to replace a phone or any device, plan on being at the store for some time. It took us 2 hours, which we planned on. It’s not the employees fault, it just takes time to go through all the steps plus get the new devices up and running. Don’t go into the store at the end of the day expecting this to go quick. You’ll be frustrated and disappointed. Cheers.”
“I went in to the store to exchange a internet gateway for a smaller hotspot device and Fharrell helped me. He was knowledgeable about the product he was selling me and worked quickly to get the product swapped out. Super happy with the service he provided me. These days customer service isn't that great but Fharrell exemplified what it means to be a customer service rep! thanks!”
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“Thank you Mohammed and Fili! You guys are awesome! Very helpful with their service! I was the last customer of the day and they were still happy to help me out! Most people are not like that at the end of their shift! They answered all my questions and took care of me. Thank you guys you deserve a raise!”