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“Great customer service and they were able to save what I needed so I could come in and get it because you guys are no longer carrying a certain kind of dog food, but I appreciate the workers there. They went and got everything off the shelf so I had it ready when I got there.”
10AM - 8PM
2780 Tapo Canyon Rd #4, Simi Valley
Pet Stores
“This pet store is amazing!
We brought home a sweet pup from the shelter and the staff guided us through everything. They helped us pick the right food, gear, and gave great advice on helping my dog settle in. You can tell they truly care. We left feeling confident and supported—highly recommend!”
“I can not tell you guys enough how kind, friendly, and generous the staff here is. We love getting our pets food and treat from you guys. Thank you so much for everything!!!”
“Overall the store great. It is clean, shelves well stocked, and the employees are nice and knowledgeable. Unfortunately, this store doesn’t sell the dog food brands I feed my dogs.”
8AM - 6PM
26501 Bouquet Canyon Rd, Saugus
Pet Stores
“I just wanted to say thank you for the exceptional care and attention you provided today and every time. CENIA always go’s above and beyond for my dog Pluto with his daily needs. It means a lot to us, and we really appreciate your professionalism and compassion. Dr.Chang and your team…thank you guys for all you guys do at Vetco total care. If there’s people I can trust with my pup Pluto is them and that’s where I will continue to send people that are looking for great service and care when they need it the most. Thank you again! -charlie”
“Love this place! They are so helpful and informative and I love shopping at a local small brick and mortar over a huge chain. They are always participating in community events, the owner is very kind and always looking out for his customers. The only time they didn't have the big bag of the type of food I buy for my dogs, he discounted the smaller bags so I could get two at the same cost. You just don't get that kind of service elsewhere. I will always look for ways to bring my business to them!”
“Our dog April has been taking training classes with Brigitte Ortega. Brigitte is a wonderful Trainer. She is very knowledgeable and patient and all her canine students love her (so do their Parents). The other employees at this Store are friendly and provide great service. We will definitely be shopping at this Petco store in the future. (Unleashed by Petco, Granada Hills Store).”
“The customer service was great and informative. First time I used their deep clean machine, which was comparable to most other places to rent, but it was such an easy process with no issues. They also seemed to answer any questions I had. Very quick and easy to deal with. Thank you!”
“I love going to this store.
1. The staff is very friendly. Luis (Louise) is very knowledgeable about pet products and there's something that he doesn't know, he'll make sure to find the right resource for you.
2. They carry a whole variety of pet items - little fun trinkets and a variety of pet foods... their items cost less compared to other pet stores in SCV.
3. If they don't carry the product you need, they will order it for you and they will have it the next day.
4. Their customer service is great!”
“My husband and I love shopping at this store. It's fast and convenient. Love the option to order online and pick up within the hour also. Great customer service to top it off.”
“Always ready to help and guide me to the best products! I appreciate the personal attention and that they don’t sell live animals! Shop local and adopt don’t shop fits my needs and they supply in spades!”
“They are super friendly here and do an amazing job. They made my yorkie baby look amazing with a fun cut and dye. He gets attention everywhere we go! I recommend them to all mY friends. Ace is one happy pup handsome pup thanks for these guys! :-)”
“I've been taking my dog to get groomed by Evelyn at Petco for about a year now and we could not be happier with the service. She is so good with our dog and makes him feel calm and happy to be there. His haircuts are always perfect and she always communicates any changes she notices while grooming him, which we really appreciate. I highly recommend checking them out!”
9:00 AM - 9:00 PM
19869 Rinaldi St, Porter Ranch
Pet Stores
“This review is for Vetco Total Care.This year I have become a cat daddy. This was my very first kitten. Since it was a stray abandoned from its litter I wanted to ensure the kitten's health is well. Although I went to a different Vetco for my kitten's initial shots, I came to this location's Vetco to inquire about spaying. I am not sure if it was bad timing but I've had a difficult time find a spay/neuter facility that was accepting new animals. I reached out to many different places and resulted to no avail. My last resort was to go to Vetco and I honestly did not want to go this route as it was going to be a pricey one. But I did. I felt that my kitten should be taken care of before it goes into its first heat cycle. (not sure if this is really an issue or not)I made my appointment online with ease. Shortly after I received a call from the location and set up two appointments. First was for preop and the other was for the actual operation date. It amazed me how much further into the year we had to schedule but as I mentioned earlier, I wanted to take care of it prior to the kitten's first heat cycle. All the staff that I have met were nice and clear about any information or updates on my cat. We completed the preop and all that was left was the operation date. What I didn't like about the operation date is they set me up for an early time. There was no one at Vetco to greet me at the door as it was locked. I did see some Petco employees walking into the store but the store doesn't open for another 2 hours. So what do I do? While while waiting outside. I watched employees walk in. Asked about getting attended as I had an appointment. Called a couple of times but no one was available to receive my call. Then finally a Vetco employee walked up and asked if I had an appointment. From there I was attended to and made the kitty drop off. Later in the afternoon I came to pick up my cat and had some instructions to follow. A week later we came back for a follow up and my cat was doing great with her recovery. Other than the cost and waiting outside for some time to get someone's attention, I am pleased with the service and speaking with vet about any questions or concerns I may have had at the time. Parking: huge private lotVERDICT: Rise and repeat”
“I was at this location on 7/7/25 and had an exceptional experience with associate Noahs help. He went above and beyond to answer all my questions regarding my dog. I will definitely return in the future for my pet needs.”
“I can't thank Dr. Yao and the team enough for their incredible care during our dog’s recent medical emergency. We had no appointment and were understandably stressed, but they got us in right away.
Dr. Yao was not only professional but also compassionate, taking the time to thoroughly explain everything that was happening. The staff was attentive and supportive, making sure we felt comfortable throughout the process.
It’s clear that they genuinely care about the animals and their owners. Thanks to their quick and effective response, our dog is recovering very well. I highly recommend this veterinary clinic for anyone in need of urgent care or routine visits. You’re in great hands here!”
“We have been taking our dog here for the past 13 years or so. They are very professional, do a great job, and most importantly, my dog has never come home with ticks, fleas, etc. which I had experienced at other groom shops before. Recommend to anyone looking for a groomer in the area”
“jennifer B. We take our dogs to April and she does a wonderful job. Its a quiet and calm grooming facility . My maltese can be very difficult to groom and i worry about just having anyone work on him but april worked magic with him and now he loves to get brushed and groomed.”
9:00 AM - 8:00 PM
26501 Bouquet Canyon Rd, Santa Clarita
Pet Stores
“We have been taking our aging dog to this Vetco for about 2 years, and specifically seeing Dr Chang. She's the best veterinary doctor we've met in a long time. She takes all the time necessary for us to understand our dog's care, and her love for her profession and for her patients shows. The staff here has always shown the same level of caring.”
“Have had a Patio Door xtra large door for German Shep and Fat Lab, they destroyed the housing and the flap. I ordered the parts from Ideal, and when they came, the flap was just a bit short, left about 1/8" gap. I think it may have been my fault that I ordered the wrong part. I contacted support and they are sending the correct one to me via 2 day USPS and no charge.I have been a customer since we had big dogs, 21 years, and will be an Ideal Pet Product until I don't have pets again, which, will be after I die.Thanks for the great customer service.”
“First time customer today with a doodle. These guys do not mess around. This is hands down the best grooming my dog has ever had. Doodle faces are notoriously hard to shape. And they can look ridiculous if not done right. Ruben has skill. I'm very impressed and will be returning. Highly recommend.”
“This Petco is usually a hit or miss sometimes it's clean and odor-free. Yes I do realize it's a pet store most of the time you go in it's clean your greeted with a smile it's on a rare occasion that I've been in and the store is in disarray check them out for yourself you be the judge”
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“First time visiting this pet suppy store. The staff is knowledgeable and friendly. They are well stocked and organized. This is a great place to shop and buy your favorite items for your pet. Pet Supplies Plus is full service pet store.”