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“We love this store abs they have been especially great since Covid. Employees are always so helpful. Also, they will back out of an aisle if you are coming in so not to pass in aisles. Been using pharmacy for tears and love the staff! Also, they have Thrifty Ice Cream and ice cream counter so there is that!”
“I have a wonderful experience today with Rite Aid Pharmacy at Soquel Ave., Santa Cruz. I am a care home owner. A new resident just moved in today and had 12 OTC medicine needs to fill up ASAP. I was extremely busy and would not be able to go to different pharmacies to find all meds and also make sure they are the right one to get. Duy, the pharmacy manager took my list and tell me that he would be happy to help me out and I can come back later to pick them up, which I did. One hour later, everything is ready there for me. Duy told me that he took the order but it was his co-worker Jeannie who helped filling them up. I am very touched not only by their professionalism but also their warm hearted attitude for their customers. I will definitely use their services again at Rite Aid! Many thanks to Duy and Jeannie!”
“I would like to update any yelpers or readers about my call with Briana Lyle. Today 2/25/22 3:19pm I ended a call with Briana and I am left in awe as to how kind and compassionate she was on our call. I am very thankful I made yet a fourth attempt to reach her over the incident with her fellow employee Yoana. It is my hope that Briana is very well recognized for the way she cares about each customer and their in store experience. Everyday since that day I've driven in the area of this Safeway I can't help but to fee the negative feelings after my experience in the store that day while wanting to get a sandwich. Since my call with Briana, that feeling will change into a positive feeling as I am very thankful to know Safeway has a great store director. To Safeway Corporate, I hope she is recognized for the way she's handled this situation. I hope to speak with the area manager to give that person the positive news on the outcome of my bad experience.”
“Here’s the thing I love this little Safeway but Santa Cruz has gotten so big I walk in and want to leave. One to two cashiers and long lines make me dread grocery shopping. With all that I still love this Safeway and the people who work there been coming since I was a kid.”
7AM - 10PM
809 Bay Ave, Capitola
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9 AM - 9 PM
1475 41st Ave, Capitola
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7AM - 12AM
1750 41st Ave, Capitola
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Open 24 hours
Safeway, 16 Rancho Del Mar, Aptos
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Open 24 hours
257 Mt Hermon Rd, Scotts Valley
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“I can only review the deli employee who helped me yesterday. He has only been there a couple of days or weeks, very new. He is the best thing that ever happened to that part of Safeway. He was helpful and was immediately there to help and offer ideas on things to try. Awesome customer service skills. I hope he stays. The previous time I was in the deli a month ago, there were five employees behind the counter One was making a lot of sandwiches, after About 15 min, I asked if someone could help me. The answer was, "the lady who is making sandwiches will help you". i then said there are four other employees that are not doing anything except cutting cheese of doing other stuff. When there are 5 customers in line, you would think they would help the customer. and, to top it off that employee was rude and really did not care if anyone asked to be helped. I'm very happy Safeway decided to hire this young man. Excellent choice. I don't know his name.”