“Honestly don't know what the other reviews are talking about. Huge selection and huge store in general, biggest CVS ive been in. The staff is always so friendly and helpful. I was nervous to change pharmacies because of the reviews but I had a more than happy experience with the lady at the pharmacy who helped me out with my prescriptions and answered all my questions. She was kind and helpful and I really appreciated it :) The cashiers and I am assuming the manager who work at the front have always been very helpful as well and friendly. They do usually only have one person to check you out and one at self checkout so a line is possible but it is a line at a store? Very normal.... and no one is more special than the next? If you are in a rush then you should better manage your time, not blame the people who are working and helping you check out. Also self checkout exists and is usually empty! I would ignore these reviews as ive noticed scotts valley residents are a bit extreme........ Thanks to everyone who works at this CVS i am only able to imagine what the customer service is like and you are still doing a good job (i dont think i could) There are people who appreciate your work and jobs :)”
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“Honestly don't know what the other reviews are talking about. Huge selection and huge store in general, biggest CVS ive been in. The staff is always so friendly and helpful. I was nervous to change pharmacies because of the reviews but I had a more than happy experience with the lady at the pharmacy who helped me out with my prescriptions and answered all my questions. She was kind and helpful and I really appreciated it :) The cashiers and I am assuming the manager who work at the front have always been very helpful as well and friendly. They do usually only have one person to check you out and one at self checkout so a line is possible but it is a line at a store? Very normal.... and no one is more special than the next? If you are in a rush then you should better manage your time, not blame the people who are working and helping you check out. Also self checkout exists and is usually empty! I would ignore these reviews as ive noticed scotts valley residents are a bit extreme........ Thanks to everyone who works at this CVS i am only able to imagine what the customer service is like and you are still doing a good job (i dont think i could) There are people who appreciate your work and jobs :)”