Simi Valley Cycles is a professional and knowledgeable bike shop with excellent customer service. The staff is friendly, helpful, and communicates well. The experience is easy and amazing, with reasonable and sometimes same-day service. They provide great help in making decisions and offer awesome deals. Customers are highly recommended to go there, with some traveling from far away. The service department is particularly helpful, even providing lifts. People are always happy with the service and very pleased, ensuring they will return.
Lost my key fob for my motorcycle, they were able to replace the KCU and get the new keys to work. My clamp fell off my exhaust and they took the initiative to add a temporary one and also lube up my chain. All around great service.
December 2025
Everyone I dealt with was very friendly and helpful.
December 2025
“Really took excellent care of me and followed through on everything promised and discussed!”
