Chase Bank in LA is well-regarded for its respectful and attentive customer service. Many customers appreciate the friendly staff and efficient inside banking experience. The branch offers good parking options, making visits convenient. However, there are concerns regarding the safety of the outdoor ATM machines, with reports of unsettling encounters with individuals while using them. Customers express a preference for the indoor ATM, which is perceived as safer and more reliable. Overall, the bank is praised for its exceptional service, with specific employees recognized for their helpfulness and professionalism. Many recommend the branch for its positive atmosphere and commitment to customer satisfaction.
This is the third time I’ve come to this Chase and the ATMs were either out of order or could only dispense $5 bills. Today is a Monday at 10 AM and, not only were the exterior ATMs out of order, the INTERNAL ATM could only dispense $5 and $1 bills! This seems to be a very poorly managed branch.
September 2025
Excellent service from all of the staff! Jose Serrano and Kenya are simply the very best!
July 2025
The best chase in LA they are very respectful they really do a great customer service I love to go there thanks for your attention Emon , Danny everyone
