Rite Aid has shown improvement in service despite facing staffing challenges. Customers appreciate the efforts of the pharmacist and staff, particularly highlighting the help from a pharmacist named Candace, who is noted for her knowledge, speed, and friendliness. Many customers have had positive experiences, with one mentioning a great interaction with an employee named Penny, who provided excellent service and found a discount. However, some reviews mention that the location is still under-staffed, which can lead to delays and less attentive service. A customer expressed frustration over being ignored at the register, although assistance was offered afterward. Overall, while there are some concerns regarding staffing, the pharmacy is recognized for its great staff and dedication to customer service. The drive-thru is also noted to be open, adding convenience for customers.
