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“As a baby-boomer I've head my funds in many banks over the course of my life yet this Citibank branch has been the only one that treats me like a neighbor. Even if it's a popular time for customers, there are sufficient staff to handle crowds and the wait time is brief. The staff ALWAYS is friendly and even with those testy lines, takes the time to explain any complicated transactions.”
“Just opened an account today at this office and the process was so easy & the customer service was beyond great! Omar Quirarte was the financial service officer who helped my mother open her account and he was so patient and kind. We had gone to a bank before and the customer service with elderly was poor. THANK YOU Omar for all your help today! You deserve 5 STARS!”
9AM - 2PM
24003 Newhall Ranch Rd, Santa Clarita
Banks
“I wanted to personally acknowledge Andre for his professionalism as well as his consistency and willingness to help with our financing. I sincerely appreciate Andre for always keeping me and my husband in the loop on the loan status at all times, in addition to making sure the proper documentation was submitted in a timely and orderly manner. I honestly do understand why Logix has such great reviews and ratings, with employees like Andre I am sure your company will remain amongst the best. Kudos to Andre Lupica for making this experience easy and so pleasant.”
“Great customer service!! Danny R. helped me set everything up. Very honest and even gave me a lower monthly and processing fees than my recent merchant company. I would highly recommend”
“I came into this smaller bank in hopes of finding $2 bills to give out for the Lunar new year. The teller named Justin was very helpful, polite and was easy going although I didn't even bank with them. Great service all around. Their members must get treated well.”
9AM - 2PM
27051 McBean Pkwy #111, Valencia
Banks
“Every time I've come to this location they have always been super friendly. I walked in last week during lunch hour and didn't have to wait in line as no one was in the bank, which was nice as I got helped right away. There is even a greeter that will welcome you in and say goodbye as you leave, and if you have any questions just walk up front and they can help you with what you need relatively quick. Also this location is in a shopping mall with plenty of parking.”
“Always has been the greatest place to come for your banking needs. Have been a member for 25 years. Customer service is great. Small but true they have a big ❤️.”
9AM - 2PM
26459 Bouquet Canyon Rd, Santa Clarita
Banks
“Logix Credit Union is one of the best credit unions in California! Best rates, reasonable or no fees, accessible ATM's and outstanding customer service. They're know for being generous to their employees and you can see it and feel it because they provide outstanding customer service! Logix leads by example. Love, love and admire this credit union.”
“I came to this bank a couple of days because I had a few questions and needed financial help. I have been a client in Logix for a few months now but second time personally going to the Porter Ranch office. Adam assisted me with everything I needed and all my questions were answered. I usually don't write out reviews but I feel that Adam needs this review. Very knowledgeable ,helpful, very professional. He had so much patience in assisting me with all the question I had and the whole time he was friendly. The only person there who seems that care about the clients. Sadly I won't be going to this location so often since I recently moved cities.”
9AM - 2PM
27067 McBean Pkwy, Valencia
Banks
“This Branch is Absolutely Wonderful. Everyone is super friendly and always smiling.Oscar is the BEST Teller, always positive and very knowledgeableHe really is the Epitome of Amazing Customer Service !”
“I've been with Wescom for 30 years. Been through a lot of changes in 30 years but wescom is always the same. Always nice friendly people that treat me with courtesy. I recently needed a new car and without even contacting wescom they sent me an absolutely unbeatable auto loan. Numerous loan officers at numerous dealerships were stunned at the amount & interest rate i got compared to my below average credit. I really don't think any of them believed me at first. Thanks to all the staff at Wescom Stevenson Ranch. Your organization really pulled through for me. A very special thanks to Horacio, Shawn & Andres.”
“I can't say enough about my amazing experience at the Valencia Branch of California Credit Union on 4/30/2024. As a member for well over 30 years, and having visited several different branches for a variety of services over that period of time, this was one of the most satisfying. The primary reason? Melissa Salcedo. She's the branch representative who assisted me with opening a share certificate and money market account. Not only was Melissa extremely knowledgable about the products available, she professionally and efficiently communicated all details with clarity and ease. She made me feel like family. Thanks, Melissa! And to CCU, you have a customer for life.”
“Ruth Lucio is the most knowledgeable person I have encountered at a credit union. Shout out to her for being so thorough and helpful. Highly recommend her for any type of loan or question you may have or want.”
“I love using Wells Fargo Bank because they really care about their customers when they walk into there doors there's employees are helpful especially Christian had helped me so much I would recommend customers using this bank!!”
9AM - 1PM
26508 Bouquet Canyon Rd, Santa Clarita
Banks
“I wanted to come back and update my review. I feel so bad now because the manager really went out of his way to fix my issue instead of ignoring it. I was so so surprised with the way they did their research and followed up. When I spoke to the branch manager he was genuinely kind and looked through my account to write the necessary notes. I am very pleased with how they take care of things and don't let you leave unsatisfied. Thank you from the bottom of my heart.”
Open 24 hours
19350 Rinaldi St, Northridge
Banks
“This review is for Jazmin Gonzalez's exceptional customer service. She always goes above and beyond to make sure all of my banking transactions and inquiries are not only met but understood. She is very courteous, positive, and understanding. Her communication style and follow up is what sets her apart. I would not be surprised if she is a future Branch Manager. Kudos to her!”
“Nice service, but closing at 4PM seems to be a bit too early. At least close at 4:30 or 5! Only can make it here with 10 minutes to spare usually. Location by the mall closes at 5 but is quite a drive and can be busy (service is good there as well)”
“I am so glad I came in with my wife last week to open an account. We made an appointment and drove 2 hours and was totally worth it. Our experience with Ms. Dina T. has been exceptionally great. Ms. Dina professional service and thoroughness helped with the desired services we needed. I felt the need to write this review as recognition for our experience. I totally commend her for her excellent service. I will drive 2 hours again when needed to do our banking at this location. Thank you Dina.”
“I love this branch. Everyone has been so helpful and kind. I've been going here years and never has a US Bank employee at this branch been in a bad mood. Always upbeat and friendly. They inform me if there are any promotions. I got $500 for opening up a credit card. Marina runs a tight ship and makes sure everything runs smoothly. Vidi, Mynor, Gustavo, Fatima all are great.”
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
“Enjoyed my visit to this location to get coins. Went to another bank before going here and that bank was out of Pennies, Nickels and was running a bit low on Dimes. I got some quarters there. Happened to stop by the Greek restaurant across the street and thought that I should get some coins at this branch. Went in and noticed it was a very small branch. Only two teller windows. I got a bit concerned that they would have very little, or even no coins. After waiting in a short line, a teller helped me. I asked if I could get $50 in Pennies, $200 in nickels, and $50 in dimes. A total of $300 in coinage. I also needed some cash, $100 in ones and another $100 in fives. The teller told me to wait a moment to ask the manager, and the manager came out and said that they were “absolutely overloaded with coins”. I was happy to hear that and a minute later, 11 metal trays full of rolls of coins appeared in front of my eyes. I finally got the coins that I needed. Here is why I dropped a star from my review. I opened a few rolls and two of the nickel rolls had Pennies in it. Who would do that? I opened the penny rolls to find dimes in the rolls. After a few days of opening the rolls, I ended up being shorted 1 dollar and 84 cents in these rolls. The bank did not return that lost money. Hopefully next time, those rolls will be properly counted.”
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“Emily was SUPER helpful and very nice, I don’t understand why people give this place low stars ! Be more understanding and patient! Emily helped me open an account.. I was in and out super quick and even got a debit card same day! Amazing customer service! I recommend Emily for bank teller.”