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“I had a very good experience Lars . Reppin explained everything very clearly ,he Was quick did not waste my time. I would recommend.him and the dealership to anyone thank you”
“Car rental through enterprise consistently trouble-free, very smooth, and in my experience employee pleasant and efficient employees. We rented a Pacifica minivan for several days in the car was as expected in excellent condition. Absolutely no problems and I intend to continue renting through Enterprise”
“What a pleasure renting from National Car Rental. The process from beginning to end was seamless and stress free. The vehicle perfect for our needs. Easy- peasy! I will be choosing National moving forward.”
“it is an okay neighborhood location. not terribly friendly. they source their cars from the STS airport. I prefer the airport, but they aren't open early & there is the airport facility fee.”
“I had a great experience with Ace Car Rental! The whole process was smooth and hassle-free. Special thanks to Luke who helped me out—he was extremely professional, friendly, and went above and beyond to make sure everything was perfect with the rental. He explained everything clearly and made sure I was comfortable with the car. Really appreciate his excellent customer service! Would definitely recommend Ace, and I’ll be coming back next time I need a rental.”
“We had an amazing experience renting here, thanks to a truly kind and exceptional employee named Rene. It's so rare that you interact with someone in a customer service role who takes being helpful, efficient, and most of all compassionate, to such an exemplary level. Rene saved our weekend, and in my opinion, he deserves a big bonus for being so accommodating and professional.”
“I have been going to Freeman Toyota to have my RAV4 serviced for a couple of years. I switched to them after I had a horrific experience at another Toyota dealer in Sonoma County. I have been very happy with them. Johnny G, Service Advisor, is great to work with. They are courteous, efficient and competent. I had my brakes done recently for a fair price. I would definitely recommend them for Toyota service.”
“I found the customer service at Enterprise in Santa Rosa on Cleveland Avenue to be absolutely fantastic! And this was true of everyone there. I can't recommend them highly enough and I think Enterprise should give them all enormous raises! They were the best!”
“I fly through for business 3-4 times a year and the crew here is always a joy to work with. The cars are top quality, clean, no issues. Will continue to rent from them at every opportunity.
7-2-25 An update to my continued use of Go Rentals STS. Matt and his crew are always available to assist and help. I woke up this morning to a flat tire on my rental, Matt dispatched roadside assistance to me so they could put on the spare and then got me in an identical vehicle replacement to get me back to work. Always exceptional.”
“I have been renting cars multiple times from this location, never had any issues. This time I got an EV, the person at the pickup told me explicitly that I don't have to charge the car (it was a one way rental to SFO). Yet, I was charged an additional fee for not charging the car. In addition, Avis refused to issue a refund.
EDIT: I was contacted by Avis Santa Rosa and they did refunded me a charging fee. Mistakes can always happen. How they are resolved is the real test of the company attitude. Local team here passed it with flying colors.”
“THANK YOU SO MUCH TO JOHNNY AND SEAN AND EVERYONE IN THE SERVICE DEPARTMENT!!!!! They were able to teleport the parts and fix my car all in one day!! I can't thank y'all enough for getting my baby back to me on such short notice and right before the holidays. You all are truly amazing. Thank you!!!”
“No problems renting a car, they were not able to provide me a car with a working GPS the day I needed it and I was counting on that as my drive was taking me out of town and I was not familiar with the area so the guy at budget rental upgraded me to a new Cadillac to drive for no extra cost since they could not give me a GPS that day. So it ended up being a nice ride regardless of having to stop directions.”
“Thank you, Dylan, for the amazing service! You made everything so easy and stress-free. Top tier customer service and satisfaction! From cali to Texas! The car was super clean, smelled fresh, and drove perfectly. Hands down one of the best rental experiences I’ve ever had. Highly recommend and will definitely be back!” ?✨”
8AM - 10PM
2200 Airport Blvd, Santa Rosa
Car Rental
“I interacted with a Hertz Santa Rosa employee during our flight connection delay, informing him that we would be late to the rental counter. He was extremely helpful and instructive. He assured me that he would keep an eye on flight, and hold the car for us, which he did. The employee at the counter was very welcoming when we arrived, and when we returned the car. Customer service was exemplary from start to finish. The car was clean and perfect for our travel needs for the extended weekend.”
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“Thank you so much to the woman who helped me when Hyundai sent me to them to get a rental. She stayed late to help me and my daughter get a car. After it was returned she called to let me know everything looked good and to wish me luck with getting my car from Hyundai. Thank you so much for being quick and empathetic :)”