I recently purchased a pre-owned GLE 400 Mercedes. This review is solely for the used car managers . There were a few scratches that I noticed the next day . I purchased the vehicle at night time didn't see them. I contacted the used car manager Sabiba. Sorry I might be spelling his name wrong. I gave him a call and he... read full comment
September 2024
Thank you to Nick and Kyle for such a pleasant experience and fast service when I had no idea what was going on with my car. Nick updated me daily and Kyle helped get me a loaner vehicle as soon as possible. My car is now fixed. I will be returning to this dealer for any future repairs my vehicle requires.
September 2024
Great service! Gabriel took great care of my Mercedes. He kept me updated throughout the entire process. My experience was phenomenal! Will definitely come back! Thank you, Gabriel, for all your help!
The W.I. Simonson Service Center offers a dedicated Mercedes-Benz repair and maintenance center, operating in Santa Monica since 1937. Our service department has hundreds of years combined experience, and generations of customers have trusted our team, enjoying a superior luxury car repair experience. With ongoing training from Mercedes-Benz, our Master Technicians are experts across all luxury models in our lineup, past and present. From vintage models to all-electric, G-Wagon, and AMG performance vehicles, you can always service with confidence at the W.I. Simonson Service Center. We go the extra mile to keep you updated during every service appointment, and you can easily schedule pickup and delivery from the comfort of your home.