Used Cars in Santa Monica, CA

“I had been looking for a Tesla and corresponding on line to look at a Tesla 3, set an appointment on line to see it on Saturday at 5pm. When I arrived the person I was expecting to deal with had gone home. There may have been a problem with the online scheduling. Luckily Terri was there and jumped into action. He took great care of me. We took a test drive and looked at the car. There was a few marks and some slight damage ( used Car) . Terri had Zaad take a look and walk us through what he could do for us . After getting financed with Uncle Harry I took the car. They had me drop it back off on Monday and Zaad took care of the car. Picked it up tonight and what I can tell so far. It is amazing the nicks not only taken care of , but looks almost like a brand new car. The price was right. The service great and you get treated like family. Can't go wrong here. I also fell in love with Jackson so friendly and playful...Jackson is the guard dog.”

“Today I bought my first car here (bmw 328i)! Thank you for your respectful attitude. They met me, treated me to coffee, showed me the car, and filled out all the documents. Today I am happy and grateful to them!”

“These guys were so honest and helpful! Before I begin, I should point out that I was pretty shocked to see the negative reviews for this place! But alas, if you look at the reviewers' profiles, you'll see the 1-stars are from 1) people who don't even live in CA or 2) people with just a couple total reviews or 3) people who make a hobby out of giving 1-star reviews. All very sketchy. Seems the legit reviewers are very positive on this place. I'll continue... Buying a used car is always worrisome, given there's usually not a warranty, unless you pay up for one. We were buying a used car for our kid, so we wanted something reliable and affordable. Like everyone, I suppose... Nash helped us with a car, from start to finish. After a test drive, I found the brakes a bit unresponsive, so he had his mechanic check them out. They replaced the vacuum and flushed the brake fluid. They were also happy to let us get the car inspected from a 3rd party mechanic. The guys at Firestone (also highly recommended!) found a few issues, and Nash had them fixed. He actually let us take the car home first and bring it back at a later time to get the issues resolved. He just wanted the experience to be convenient for us. Nash also helped my kid get financing, which was a little complex, given an absence of credit. He also recommended that we refinance once credit was established and lower rates became available. There was never any pressure, and all the guys just seemed incredibly sincere, helpful and professional.”

“Great Experience dealing with Ito. Excellent Mechanic. If you live in Los Angeles and need an alternative to replacing a catalytic converter. There are options. Go see Kondo and ask for Ito.”

“This is a review for the service department. I took my car into them today. I worked with Robert. He was so nice and helpful. Thank you so much for the great service!”

“At the age of 13 I fell in love with a car at the Annual New Car Show in San Francisco. I wish it was a Ford or a Fiat.... or some such normal vehicle, but my taste at the age of 13 was for none other than the most elegant and beautiful car I had ever seen, a Rolls-Royce. I would eventually start riding my bike, at the age of 13, miles to the Rolls-Royce showroom on Van Ness in SF (British Motor Car) just to press my face against the glass to admire the beauty of a Rolls-Royce.Now, 45 full years later, as I started retirement, I was nothing but blessed to find Grant's beautiful, elegant, stunning Black/Tan 1989 Rolls-Royce Silver Spirit with a custom top...After flying to LAX to see the stunningly beautiful car, I found myself giggling like a 13 year old. The interior leather and wood were like new, the car had never been driven in the rain, the rubber seals were soft and pliant, and it also mechanically checked out , as an 8/10 with the independent RR mechanic I hired to review the car.The issue was that the car had no paperwork history at 35,000 miles , so I have to assume the cost of deferred maintenance. Hence I adjusted and told Grant I am willing to invest reasonable amounts of money for standard maintenance issues that were previously ignored, but I can't spend huge sums into repairing it if it is fundamentally unsound. Grant confirmed that the car was fundamentally sound.I am ecstatic to say, that after keeping within my budget of an additional 16k$ on maintenance/upkeep on new brake rotors, brake pads, bearings, window motors, water pump, I have put 20k leisurely miles on it. I still thank Grant for making my boy hood dream come true. It hums , is whisper quiet, full of torque, completely vibrationless, 34 years old and drives cooler and better at 70MPH than at 35MPH. A Rolls-Royce was never an ego driven, ostentatious, power move to me, it was always simply 'the most beautifully aesthetic car I have ever seen, at the age of 13' .If it weren't for Grant, and the fact that the car is indeed a solid, beautiful car I would have never thought I could and actually would achieve my dream.I continue to maintain the car because I would like to give it to my grandson.Thank-you again Grant.”

“Can't say enough good things about Toyota of Santa Monica- especially AJ and Gene who went above and beyond to get me into my brand new Grand Highlander - great guys! If your looking for a new Toyota this is the place to go- and be sure to ask for AJ & Gene”

“I own a 2001 Toyota Mr2 Spyder manual and I got a bad jump which is why I brought my car in. It was a pleasurable experience setting up my appointment and when I dropped my car off Immanuel gave me premium customer service! He helped me better understand the Toyota process and I rest assured my car was in good hands. Thank you Immanuel and the whole team I definitely recommend this location and I'll be back!”