Jim was very kind and seemed very knowledgable. They do not at this time offer service throughout Los Angeles, as some of their advertising seems to state, but nevertheless it was a very positive experience and I commend Jim for his time and willingness to share options.
February 2021
Brand X answers the phone. In person. They didn't ask for my birthday. They connected me with the internet service I needed. They are not the provider, but they interface with the provider, so you don't have to. That's five stars for me.
January 2021
I had Brand X for years (basically forced to) and it was the worst company I've ever had to deal with. Terrible internet and terrible customer service. What a nightmare. I wouldn't recommend them to my worst enemy. Stay far away!
