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“Came to this store to find tricky screws for my license plate. Jenny was more than helpful and went above and beyond to help get me sorted out. Would highly recommend this store and specifically Jenny for auto needs.”
“Excellent place!!! Excellent prices, super service! The guys who work here are excellent...Especially Dobie (I don't know if her name is spelled like that), she is excellent, she very kindly helped us solve our problem with the car, even though it was not her job... we appreciate it very much!!!! Thanks O'Reilly team!!!!”
“Always friendly, always knowledgable and always fast delivery! They even had a 6 volt battery for my 1940's car! And their prices are verry competetive. Highly recommended!”
“The customer service at O'Reilly has really made the difference. My car battery died and I was stranded in Venice. I had called ahead to see if they had my battery in stock and if there was a tech that would be around to help me swap out the battery. They said yes and I couldn't be more elated. William helped me not only swap out my battery but also windshield wipers because those were also long overdue. He was incredibly knowledgeable and helped me out when I was in a bind.”
“I had a great experience with Felix, one of the parts specialist at O'reilly Auto Parts Lawndale location. Felix was very patient, very professional and very courteous. Felix did not complain not once about backing his fellow co/worker up by replacing a battery with a screw that had fell below and was hard to get to and was no where In sight. Felix went straight to the root of the problem and assured me that he would take care of it and not to worry, I felt comfortable at that point and knew that I was In good hands, you do not get that type of service or assurance from an auto parts store, my heart stopped racing as Felix did his job. I am so please with the outcome. Felix, you are the best and such exceptional Parts Specialist. So when you go to O'reilly, if you happen to get Felix, you are getting the best!! Thank you again Felix!”
“Rommel and Angel were extremely helpful and provided excellent customer service. I came in to buy a battery and was unsure which to buy so Rommel helped me to figure it out. I’m so grateful for Rommel and Angel for doing all they could to get my car to start.”
“I needed to replace my car battery. The attendant looked it up, retrieved it for me, and rung me up within 3 minutes. Fast, efficient, friendly, professional. What more could you ask for in your local auto parts store.”
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“This is a Review update after the response from the owner. So I had the Battery fail that I had purchased from this location but because I had no proof ie. Receipt or.number on file ... I couldn't return it. But in their response they said they would do something to correct it. I called him on it and this is what the manager Bryan did for me, he looked into the purchases of that size battery in the month that I told him I bought it... ...he was able to find the sale and he also remembered me and remembered installing the battery. So to satisfy the customer Bryan exchange the battery. I can't say how much I appreciate this guy, he really came through. He went above and beyond his job looking to satisfy his customers he's very knowledgeable and if you ever in that store that's the man you want to talk to... thank you Bryan you're at the top of my list when it comes to customer service.”