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“They answered the phone quick, they understood all the DMV nonsense I needed to get for my salvaged car title and told me how busy they were, when I should come in, etc. I came in closer to closing than I'd like, but they took care of myself and the car and I was out of there really quickly for not having an appointment. I appreciate their professionalism and speed. I'd recommend them.”
“SM Motors are always professional, friendly, and keep you posted about time to completion. They do not tell you to do work that is not needed, unlike the dealerships.”
“As a first time customer, I found George and Louie to be exceptionally kind and professional.
I now have a place to take my 1998 SL500 other than the dealership, who will expertly fix my car without charging me an arm and a leg.
Outstanding work!”
“I've had repairs done at this Caliber Collision location three times, and each experience has been exceptional. The turnaround time for my vehicle has always been impressively quick. The first time I visited, Jack, the manager, was fantastic, and for the next two visits, Sean was my advisor. Both provided outstanding service and demonstrated great communication and repair skills.
It's clear that they foster a positive work environment where customer care is a priority. I appreciate having a local body shop where I can see the same advisor who truly cares about my vehicle. I take great pride in my car, and it's reassuring to know I can trust the repair process with such dedicated professionals.
I will definitely continue to use this body shop for any future repairs and 100% recommend them to anyone seeking top-notch repairs and excellent customer service.”
“Absolutely a joy to work with the folks here! Very professional and great work! Thanks to Ron for setting me up with a fresh set of OZ’s! He made the process smooth and quick! I recommend Stokes to anyone needing tire and wheel services!”
“Shout out to AE for fixing a blown gas line to my engine. These guys are the best. My car is pretty old so I assumed finding parts would be difficult. But these guys found what I needed so quick, and installed it, and I picked it up the very next day. Can't thank you guys enough for helping me out. Also Chris at the front desk is super cool and professional, guy deserves a raise fr. ??”
“They did a great job fixing my door strap on my SL. I provided the part and they did the labor. It’s run by an honest father son combo and the dad even fixed my broken seat buttons on the side. Very happy with the work - will be back. I was recommended this place by a friend who had a newer Audi Q5 and was getting gouged at his local dealership. 9/23 - my Mercedes was making belt noises so got the water cooler, belt, tension pulley, and some other old parts replaced. Turnaround time was fast : about a day. Also found out that my friend John takes his 2009 bentley there and happy with the service.. UPDATE: bought a SL55 AMG R230 and have taken it here for brake service. good job as always.”
“If your car needs body work and looking for some great deal work, this is the place and Chris is your guy. Had this den on my trunk door for months and Chris had it fixed in less than 2 hours for a great price and showed me an amazing job.”
“The authorized dealer repair shop told me that I needed $3200 of repairs and I wanted to get a second opinion. Matt at Car Nerds checked it out and said the car was fine and didn't even charge me for the diagnostic. I'm going to take my car there in the future for service.”
“Kind, detail oriented, fair prices. Nino charged less for labor than another Volvo place we have been to. He found parts missing that should have been caught by the other Volvo place, too. Probably saved me from a major accident!”
“This place has as great team, the young man Jorge at the front desk was very polite, knowledgeable, friendly with great customer service skills. My service rep Nathan was very knowledgeable, friendly and knew exactly what was wrong and gave me a time frame for the repairs to be completed, which was earlier then promised. I was treated with respected and seen as a customer and not as a money symbol. I would highly recommend this repair shop and will definitely go back if needed.”
“I can’t recommend these guys enough. I had a hell of an afternoon and got a flat tire on the 405. Called this shop from the tow truck and they were super friendly and fit me right in. My car was ready in under an hour. The price was fair and they didn’t try to up-sell.”
“Cesar and his team were friendly and got the job done. I brought my mini cooper in for an oil leak and he even loaned me a car for free for 7 days while we waited for a bolt to come in. That was above and beyond - definitely recommend this team”
“First time customer here. Amazing service from the team here today. Rishi was so helpful and accommodating - we arrived with a nail in our tire and no appointment and he could not have been more helpful. I will definitely be back and would recommend this store to anyone. Thank you!”
“CANT BELIVE MR JOHN IN VACATION HOPE YOUR DOING GOOD I ORAY EVERY SINGLE DAY YOUR FEELING BETTER! ??ONLY THE BEST FORGET THE REST CANT GET BETTER TIRE PRICES IN THE WHOLE TIME LIFE WORLD! THANK YOU AGAIN! BEST TIRE SHOP IN SANTA MONICA! GREAT SERVICE VERY NICE FACULTY AND REASONABLE PRICES, PLEASE STOP BY WITH ANY TIRE OR BRAKE JOB SERVICE THANK YOU MR JOHNY AND EDGAR THERE THE BEST IN THE BUSINESS!”
“Love this place.
I was recommended by a friend. I drove in without an appointment.
Within minutes Brian was available and diagnosed what was wrong with my car. He took the time to explain to me the issue in detail which was a plus.
He quoted me a price and a time in which the work would be completed.
He kept his word, my car was fixed and serviced on time and no added costs to the quote.
I found my new mechanic shop.
Thank you Brian and your mechanics.
I am very pleased…no more dealership for me. Only going here from now on!!!”
“I finally found a great car repair place! Expert mechanics who are trustworthy and honest. I have been to them several times over the last few years. They ran a diagnostic and helped me decide which repairs I needed, with reasonable prices. Much appreciated!”
“Exhaust pipe on my ‘06 Mino Cooper broke clean in two. DT did a fantastic weld job, making sure it was aligned the way I marked it.
Re-installed and it’s just like new and no leaks.
Thank you!”
“Carlos and Jerry were wonderfully helpful and pleasant. I was initially referred by Modesti's a couple months back. They did bodywork repair for my Corolla when I was run off the road and helped handle the insurance claim. They made what was intially a very painful process much more bearable. IIRC the car was cleaned when I picked it up, which is always appreciated. Just stopped by again and honesty goes a long way. Great shop on the westside.”
“If I could leave 6 stars I would! Darvin and his team provide fast service, incredible quality of work, and reasonable prices! As a young female college student living alone in LA, figuring out car repairs was my worst nightmare. So when JiffyLube told me I had all these urgent issues with my car, I went to about 10 different places trying to get quotes to compare prices. So many shops tried to overcharge or convince me to do work that wasn’t necessary. I had to get my dad on the phone a few times to make sure I wasn’t getting ripped off. But Darvin was so honest and helpful in explaining what work was actually necessary. He gave me reasonable estimates and honored those prices when I came back later. I’ve brought my car back to him twice since then. He’s replaced my brake rotors and pads, replaced one of my bearings, and helped with a tire issue. Six months later and my car runs better than ever! I always feel confident and my parents love knowing that I’m in good hands with any car issues!”
“I am beyond satisfied with the classic car repair service I received from E & E Automotive Services Inc. They took the time to listen to my concerns and provided honest recommendations for the repairs needed. The skilled technicians at E & E Automotive Services Inc worked meticulously to restore my classic car to its original condition.”
“Friendly, knowledgeable … and honest! It’s what I look for in a mechanic and it’s always a pleasant surprise to find one. Stuttgart is it - I had a great experience and they were really great taking care of my convertible. Highly recommended.”
“I am writing my second review
I had 2nd flat tire in two weeks driving to work on on PCH. If you drive on PCH.
You need good tire shop who will work you with.
Most of others will over sell you . The best ! Only tire shop I trust with quality and pricing. Ask for Alfonso ! thank you
Ps. Get your tire check regularly if you drive on PCH. It is no joke.”
“We drove from Sacramento after a dissatisfing expierence at Carmax Roseville. We call SF Toyota and talked to Jerel about a Venza. A couple hours later we arrived in SF. We were greeted by Jerel. He was very up beat, positive and accommodating. The deal was simple and stress free. The Venza was awesome, as described and ready. Carmax wouldnt even let us see the Highlander we were scheduled to see. We closed our deal in about 2.5-3 hours. They even offered to buy us dinner. Great Expierence! Good people and our sales guy Jerel? Top Notch!”
“I called J Motors this morning for an oil change and overall wellness check of my Hyundai due to some weird technical issues. I explained the issue and the person I spoke with was SO helpful and honest. He explained they don't specialize in Hyundais and suggested I go to the dealership instead. He also explained what could be wrong, as well as tips on how to deal with the dealership (overselling, recalls, manuf campaigns, etc.) While I ended up not scheduling work with J Motors, I am highly impressed with my interaction and will now recommend them to anyone!”
“Luis and co are the best! Took them three days to figure out why my car was randomly shutting off when it took Mercedes dealership two months! I always always rely on them. Theyre fast, good at what they do, and cheaper than anyone ive sent car to in LA area! Love this place. Will keep coming back.
Update: Luis is ALWAYS my go to guy when I have car trouble. Ive called him on a Sunday and he patiently waited and advised me on my car that was having trouble outside of LA throughout the course of the day. They are the best best best and I trust them with my life. So appreciate this kind of shop exists in this day and age and in a major city… the trust and service is like no other”
“We went to Peter's workshop for some minor car repairs. We had an emergency and he was the only mechanic who was available to carry out the work the same day, asking a more than honest price for the service.”
“My Prius had the catalytic converter stolen. When USAA insurance told me that Caliber Collision was the preferred shop, I wondered how they would handle just the converter. It turns out that they have a muffler shop they work with. I got my car back in less than 36 hours. And they washed my car before I picked it up. Sam, my customer service rep, kept me posted and talked me through the options. Don't hesitate to go there!”
“They are so kind and helpful! They filled up my tires with air and helped me change my windshield wiper fluid. I was in and out in less than 10 minutes!! I will definitely be coming back”
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“Jeep needed a tune up, repair to AC and to damaged soft top. Jesse & Dan are OUTSTANDING: communicative, thrifty, utterly professional & timely. I pledge eternal loyalty to Morris!”