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“I've had repairs done at this Caliber Collision location three times, and each experience has been exceptional. The turnaround time for my vehicle has always been impressively quick. The first time I visited, Jack, the manager, was fantastic, and for the next two visits, Sean was my advisor. Both provided outstanding service and demonstrated great communication and repair skills.
It's clear that they foster a positive work environment where customer care is a priority. I appreciate having a local body shop where I can see the same advisor who truly cares about my vehicle. I take great pride in my car, and it's reassuring to know I can trust the repair process with such dedicated professionals.
I will definitely continue to use this body shop for any future repairs and 100% recommend them to anyone seeking top-notch repairs and excellent customer service.”
“I recently had my Ford F150 repaired at M’s Body Shop after an accident, and I couldn’t be happier with the experience. They worked seamlessly with my Canadian insurance, which made the whole process stress-free. Nima, was incredibly transparent and easy to work with—he kept me informed throughout every step of the repair. The work was done quickly, and the quality was top-notch. I highly recommend M’s Body Shop to anyone in need of fast, reliable service.”
“This place has as great team, the young man Jorge at the front desk was very polite, knowledgeable, friendly with great customer service skills. My service rep Nathan was very knowledgeable, friendly and knew exactly what was wrong and gave me a time frame for the repairs to be completed, which was earlier then promised. I was treated with respected and seen as a customer and not as a money symbol. I would highly recommend this repair shop and will definitely go back if needed.”
“Just had my Thule Motion XT L installed on top of my Toyota Highlander SE. Very stylish in glossy black.As soon as I walked into the Santa Monica location the guys were great. They answered every question I had and recommended the best option to me.They didn't try to up sell me on something that I didn't need or extra bars or anything.After the install they went thru everything with me and I feel comfortable to get on the road.Thanks Rack Attack for everything”
“Exceptional experience — helped with insurance a to z — Ali is the man! Could not recommend more; he fixed our ford bronco so quickly and gave stellar stellar service. Thank you so much!!!!!”
“I recently had the pleasure of purchasing a car from Reza Abniki at Santa Monica Mercedes Benz dealership, and I couldn’t be happier with the experience. From the moment I called in, Reza was incredibly welcoming and attentive. He took the time to understand my needs and preferences, ensuring that I found the perfect car for me.
Reza’s knowledge about the vehicles and the buying process was impressive, and he patiently answered all my questions, making me feel confident and informed every step of the way. His professionalism and genuine care for his customers truly set him apart.
The entire process was smooth and stress-free, thanks to Reza’s exceptional service. I highly recommend Reza Abniki to anyone looking to purchase a car. He made what can often be a daunting experience into a delightful one.
Thank you, Reza, for your outstanding assistance!
Also, the finance manager, Tamer who helped me with selling me services was great!”
“I recently had my 7-year-old Lexus detailed by Valet Detail & Collision Center. They did a wonderful job. My car looks brand new. The price was more than fair, and Ted is a master of his trade.”
“My Prius had the catalytic converter stolen. When USAA insurance told me that Caliber Collision was the preferred shop, I wondered how they would handle just the converter. It turns out that they have a muffler shop they work with. I got my car back in less than 36 hours. And they washed my car before I picked it up. Sam, my customer service rep, kept me posted and talked me through the options. Don't hesitate to go there!”
“This is a Review update after the response from the owner. So I had the Battery fail that I had purchased from this location but because I had no proof ie. Receipt or.number on file ... I couldn't return it. But in their response they said they would do something to correct it. I called him on it and this is what the manager Bryan did for me, he looked into the purchases of that size battery in the month that I told him I bought it... ...he was able to find the sale and he also remembered me and remembered installing the battery. So to satisfy the customer Bryan exchange the battery. I can't say how much I appreciate this guy, he really came through. He went above and beyond his job looking to satisfy his customers he's very knowledgeable and if you ever in that store that's the man you want to talk to... thank you Bryan you're at the top of my list when it comes to customer service.”
“Love these guys! I always use them for any car repairs as need be, but I also have come to them several times with questions about my car that didn't require actual service and they were happy to help me out free of charge. So happy I live so close to Hermans and appreciate the amazing customer service! Thank you!!”
“Thank you to Nick and Kyle for such a pleasant experience and fast service when I had no idea what was going on with my car. Nick updated me daily and Kyle helped get me a loaner vehicle as soon as possible. My car is now fixed. I will be returning to this dealer for any future repairs my vehicle requires.”
“They did a great job w my car for a great price! I appreciate how they worked w my schedule to get the repairs done as soon as possible. I highly recommend Herman's!”
“Met Cory for an estimate and he was upfront, informative, and honest. Explained things well and gave transparent feedback to my questions. I'd recommend this shop”
“Anna and her team were amazing. Excellent customer service, got the estimate for the car ready to go the same day. This is the only place I will go! Hands down best in Los Angeles County!”
“Casey is the best person to work with on the planet. He's extremely attentive, personable, and does a fantastic job communicating with you during every step of service -- diagnostic, repair and completion.In a world of five stars, Casey gets a 10/10 easy!”
“Pedro and everyone in the service department is responsive, attentive and nice. I have been visiting this location since 2020 for repairs on my fiat 500 and Pedro always takes care of me. Thank you Pedro!”
10AM - 5PM
1820 Santa Monica Blvd, Santa Monica
Auto Parts
“Maserati Alfa Romeo of Santa Monica is highly recommended. The whole team is great, but sales associate Tristyn Donovan is particularly impressive. She is a knowledgeable and highly personable professional who made buying a new car, which can be a stressful and unpleasant experience, a pleasure. Brava!”
“I had an absolute wonderful experience at this Ford Dealership, specifically with Art! He was so incredible and helped me every step of the way when I needed to get my tire changed and had no idea how the process worked. If you're looking for someone really reliable, kind and great at their job, I recommend Art at the Santa Monica Ford Dealership! Thank you so much Art!”
“I had an absolute wonderful experience at this Ford Dealership, specifically with Art! He was so incredible and helped me every step of the way when I needed to get my tire changed and had no idea how the process worked. If you're looking for someone really reliable, kind and great at their job, I recommend Art at the Santa Monica Ford Dealership! Thank you so much Art!”
“Audi Santa Monica is night/day compared to Audi Beverly Hills. We did not try to get upsold by the service department, and we were provided with updates throughout the day. The free ride after dropping off / pick-up for the car was easy to coordinate, and Chris N. was very professional. We will be returning next year for our annual servicing. Thank you.”
“I purchased a car with David Yaffe and it was a great experience. He is very trustworthy, reliable, and efficient. No question goes unanswered and he seems to have a genuine care for the customers he works with.”
“Im Lexus owner for many years and know several Lexus locations. However Im using only Santa Monica locations although I have closer to my home location. Reason is very simple - great prompt service, very friendly people willing to go extra mile to satisfy customer.”
“Love how much attention they paid to me, always willing to answer questions (of which I had a lot!). Small office but very good staff. Check them out for wonderful service. This office is located as part of Lexus Santa Monica. If you want or need quality body work, check them out.”
10AM - 7PM
1402 Santa Monica Blvd, Santa Monica
Auto Parts
“The service department is the best around. Kind, capable and efficient. I’ve gone to another Ford for repairs and I came crawling back to Santa Monica because they are much better.”
“I was assisted and received very well by the Audi staff. They helped me find the car I was looking for at exactly the price I asked for. They are super helpful, they answered all the questions I had for them and above all they took the time to calmly show me all the options that they thought were, 'a good fit'. Super pleasant experience and the car I bought used is all-round excellent, both in condition and performance.”
“I love my 2021 X5 so I figured I would extend the warranty. I worked with Henry Hall who was a real gentleman and seemed like a ceo of a big company. He was polite, brought me a cup of coffee and gave me a good deal. Thank you Henry. DKS”
10AM - 7PM
3219 Santa Monica Blvd, Santa Monica
Auto Parts
“The body shop here is great. I worked closely with Agustin on repairs to my car after being involved in an accident recently. I highly recommend going to him. Throughout the entire process, he was professional, responsive, transparent, patient, and knowledgeable. He was also very considerate of my time, and worked quickly and efficiently to get me my car back. In the end, the work he and the shop did on the repairs was stellar; my car looked and felt like new. Hopefully I won’t need a reason to bring the car back, but if I do, I know I’ll be in good hands.”
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“Google Maps is pretty good at showing directions, even though in densely populated areas the directions are a little wrong, but that's okay, overall the Google Maps application is good.”