Apartments in Santa Monica, CA

“This review is only for the viewing, as I don’t live here… yet ;).Erin called me on a Saturday, replying to an inquiry I sent online, and I just so happened to be in the area doing errands and she accommodated my schedule right away. She gave a lovely tour of the grounds and showed me some units I wasn’t even really considering, but instantly loved! She was working off of my boyfriend and my reaction to the units I was originally interested in and really hit the nail with the others. Erin explained everything very thoroughly and even took the time to email me right away when I asked for some info. Very responsive, effective management from Erin!!!Travis helped me with some administrative and logistical tasks of filling out my paper application. He was very quick and very helpful when answering my questions.Even the cleaning staff was so friendly while I was waiting in the lobby.I feel like Erin and Travis really worked well together and it elevated my experience as a future resident. I’m very happy to have had such an amazing start to a beautiful new chapter at Pacific Plaza!”

“I couldn't be happier with the exceptional service provided by Sofia (Property Manager)
From day one, she’ve been nothing short of outstanding and very professional

Her professionalism, responsiveness, and attention to detail have made my experience as a tenant truly wonderful.

Sofia, has received high praise for her exceptional service, professionalism, and responsiveness.

Tenants appreciate her attention to detail, which significantly enhances their rental experience.

Her commitment to providing outstanding management support has made a positive impact on tenants, ensuring their needs are met promptly and effectively.

This level of service reflects the broader standards upheld by property management companies in Sofia, which emphasize customer satisfaction and efficient property oversight”

“Living here is wonderful & the staff have been exceptionally helpful from day one. They go above & beyond, Elijah even offered to help me remove a large piece of furniture outside of working hours. Was very grateful & impressed!”

“We moved to this place just earlier this month and it already feels like our new home! The location is perfect as it is within 10 min walk to the beach and the Promenade is right around the corner. I was initially concerned about possible noise as our windows face Broadway, but once all the doors and windows are closed, it gets really quiet. Lastly, I wanted to mention our wonderful experience with the leasing team. It’s been a pleasure working with Elijah! He is very welcoming, accommodating, and professional. If I have any concern, it’s always addressed in a timely manner.”

“I recently was touring apartments in Santa Monica and toured Sway with Britney. She made my apartment tour an outstanding experience. She was knowledgeable, friendly, and attentive to my needs, answering all my questions thoroughly. Her enthusiasm for the property was contagious, and she highlighted all the key features beautifully. Highly recommend Britney for a top-notch apartment tour!”

“Fortuna Asset Management is an excellent partner for real estate investors. With their comprehensive services, knowledgeable team, and commitment to maximizing the potential of assets, they deliver solid results. Their expertise in planning, development, and financial strategies ensures value enhancement and reasonable returns on investment. Trustworthy and professional, Fortuna Asset Management is a reliable choice for anyone seeking a competent and dedicated real estate management partner.”

“I lived in "The Shores" (south tower) in 1976, 1987, 1990, 1998, 2012, 2020 for 2 months on the 16th or 17th floor, but I only now found out that you can rate the facility. I would like to emphasize that there is a huge difference whether you live here permanently or only for a short time. I have never seen the homeless people mentioned in the other posts inside the complex, in the garage, by the pool. And only sporadically outside in the park. Concierge both female and male were always helpful and I always got the parking pass. No matter whether during the day or in the evening. The pool, jacuzzi and gym are very well maintained and I always enjoyed my stay there. In any case, I will happily return on my visits to the USA as it is better than a hotel. The covered houses surprised me too. Termites are controlled with gas and residents are accommodated in hotels.”

“It's a beautiful community. A particular shout out to Edwin from the maintenance team. He went above and beyond in being helpful. Steve from the maintenance team is super welcoming, and Erica, Genesis and Deb from the office made the move super smooth. Thank you.”

“I recently lost my home in the Woolsey Fire. One of my favorite things to wear was a velvet coat I had gotten from Hanna 25 years ago, still fabulous. I called Hanna and even though she hasn't done velvet work in years, she took the time to go through her archives and she found me another velvet coat! I am thrilled. It was so great of her to do that for me. She is the best!”