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“I recently refinanced a car loan with Elsa at Bay Federal and her service was exceptional. Her efficiency, depth of knowledge, accessibility and experience are unmatched. Elsa is a life long local, is friendly, relatable, informative and kind. She knew just what I needed and recommended additional options for future financial decisions and we will be returning to use her services again very soon. She is amazing. I highly recommend contacting Elsa for any of your banking needs ! If I could give her ten stars I would !”
Open 24 hours
1975 Soquel Drive, Santa Cruz
Atms
“Wonderful customer service. Stopped in to check them out as they are in my new neighborhood. Opened two accounts. So glad I stopped in. They are friendly, professional, knowledgeable, and pleasure to deal with. Highly recommend!”
Open 24 hours
805 Ocean St, Santa Cruz
Atms
Open 24 hours
1156 High St, Santa Cruz
Atms
“This review is about this particular branch, not the BofA "brand" (because they're not my favorite!). I go here for work-related banking and at this particular location, I'm always impressed by the prompt and friendly service! I've been going to the Capitola location for years and it always takes forever, no matter what time of day, no matter if you're the only one in line, it's absurd. I honestly go out of my way to do banking at the Santa Cruz location because they make my job much easier/less time consuming. If you're "tied" to BofA, I definitely recommend going to this branch and avoiding 41st Av!”
Atms
Atms
“I've used this machine twice and it's ok ..had so problem the first time I used the machine but the second was very easy...It's way in the corner but safe...there is a lot of traffic flow through this store but you just have to be aware of your surrounding ...I would give this ATM at 9 star...”