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“Love the baby gap jeans with those soft, elastic waistbands—they're definitely the most comfortable jeans for little kids that I've found. The only register open was in the main section of the store; I wish they'd included some signage on the baby section register explaining where to go to check out, I wasted time hovering around, looking for a staff person to help me there before I thought to check the adjacent areas.”
“Love this place! Great service, excellent selection of everything needed for phones, plus fashion jewelry, glasses, caps, clothing, hats & wigs! BUT ladies you MUST check out the bling Sanitizer Spray Pens! Various colors & so pretty! Never before seen anywhere & super affordable!”
“All the clothes have an amazing material and they never shrink! I've washed my fleece jacket a bunch of times and the material stays soft! (wash on cold and dry regularly)”
“About a month ago, I dropped by this place and was pleasantly surprised by the exceptional service. While searching for the perfect pair of jeans, I encountered some sizing challenges, but thanks to the prompt assistance from an associate named Celia, I was swiftly guided to the right options. It's rare to find such exemplary customer service these days, and it truly made my shopping experience memorable.
Moreover, the store boasts an impressive selection of jeans, catering to various styles and preferences. Although the prices initially seemed a bit steep, the assurance of durable material and high quality convinced me of their long-term value. With this in mind, every penny spent felt justified. I wouldn't hesitate to recommend this place to anyone in search of both quality products and exceptional service.”
“Came in for groomsmen suits for our upcoming wedding. Miguel, Claude and Marielle were so helpful and patient. They took hours to help us with the transaction and finding our correct fit. They searched outside stores and kept me updated throughout the process. They went above and beyond. Honestly the best retail experience I can remember. Thanks so much!”
“Most of all I like it when I bring it here. There must be some good stuff on sale?. He is also a discount fan. The items are beautiful, from jeans, t-shirts, sweaters, etc. There are also various accessories. I really like long or short jeans, the cut fits and is comfortable to wear. Durable too. I'm satisfied shopping here.”
“I had an excellent experience shopping at UNTUCKit. They offer a stylish selection of clothing with sizes that flatter all body types. The quality of the selection is top-notch, ensuring you get great value for your money.Prashant, an outstanding representative, was incredibly helpful in finding my perfect size. The complimentary lollipop at the end of my visit was a delightful touch, leaving me thoroughly satisfied.”
“Ferragamo has one of the best customer service at Valley Fair. I went looking for a new belt and Matthew helped me, he was kind and very helpful. I couldn't remember the size I bought last time since it was gift for the same person. He looked up my account and was able to find the size I needed. He was very professional and took great care of me while shopping. Thank you for the great service!”
“I visit this store when I travel to San Jose. The staff is pleasant. I recently ordered some shoes to be shipped to this store. I wasn't sure if I would be there to pick them up. They were quick to offer solutions to make sure I would get my shoes. My shoes arrived the day I was leaving and the staff was quick to let me know my shoes had arrived. Georgina was fantastic. I love shopping at this store.”
“I have been buying from this store for a while now. My kids love this store and the merchandise. I find good deals. I loved working with Amber then I got to know Alejandro and Jay. They are so nice and sweet. They take their time to explain the deals and how the coupons work. I go back because of them. There are new employees that are weird. One asked me why I like working with Alejandro, to which I said because he is nice and explains the deals to me. He makes the effort to help my purchase go smoothly. For example, I didn't know about an expiration date for coupons because I didn't it read it. I think there are ways to say things. She said the same thing but in a different way like she didn't want me to use it. That's why I prefer to work with them and not the weird ones. They don't know me and don't even bother to get to know me. One of them was wearing a t-shirt with an offensive message: "I shave my balls for this." Anyone is free to wear whatever but if you use it during your working hours then you are representing Hot Topic while wearing it. Honestly, not appealing since there are many children at the store that read that message. MJ”
“I need to set the record straight: some previous reviewer said that they don't accept returns for online purchases here. They absolutely do. Jason helped me out and the process was super easy and painless. Afterwards, he helped me find shoes that were the right size. Overall, a really positive experience.”
10:00 AM - 9:00 PM
NORDSTROM VALLEY FAIR, 2400 Forest Ave, Santa Clara
Womens Clothing
“I really miss having a Nordstrom near me. We went to Valley Fair to see if my daughter could find a dress and we did. Still good service at this location. The fitting rooms are very nice. Inventory is low to average but that's just retail in general.”
“I bought a pant last week and it got broken with 10 inches long hole just after a day of my shopping. The store doesn’t accept any refund or exchanges!
Updates: I can return the product and get the refund after contacting customer service email.”
“I had a wonderful experience at MCM Store, Valley Fair Mall in Santa Clara, California. I bought a very nice bag with assistance from Marcel and Eric. Since it was days before Christmas, they gave me a very nice gift bag, ribbons, tags and a gift from MCM. Thank you Marcel and Eric! You made my day great.”
“With the holiday season and all the rush Lovey (her name is so cute) she helped me find the last pair of black pants. She said there was only one in the system and she was determined to look for it otherwise she can help me purchase online. Forever 21 be grateful for her at all costs she is a lovely girl!”
“(Chris Helmsworth voiceover. In a rush) The vibe is high end retail...Versace! Evelyn warmly greeted me! Needed some foundation pieces toute suite! She is sooo fab! Got briefly distracted by the fragrances that the ladies love! But was pressed for time. She got me in & out in less than 7 min with my gear and threw in some fragrance samples! Merci beaucoup! Complete VIP service! Would buy everything again! Woohoo! P.S. Treat this like a post credit scene from one of my many fantastic movies. Yes, I know Bruno. The one from Mars. And yes, his Versace on the Floor is a great song. Am I right, ladies?”
“Zumiez customer service is fabulous! Sabrina and Sarah were excellent at resolving my ordering problem and arranging my seamless return and refund. I also spoke with one other person but neglected to document his name. He was also terrific. Great communication with all. I called a few times as it was a bit complicated on my end, and each time they immediately had access to my information from prior calls so we could keep moving forward. Nice job!!”
“got my Korean hanbok wedding dress here, they also do rental displays too! owner is the typical Korean ajumma so she is a bit tough and harsh with the customer service, but otherwise what a hidden gem!”
“Amazing experience shopping at Macys.
Kriste and Herrera are 10/10 at Customs service.
They know what they are doing very attractive and helpful.
We will come back here only because of they.
Strongly recommend to Everyone.”
“I had the best service from Rebecca . I was looking for summer lingerie ?and she was receiving me with kindness and professionalism such a great attitude. She was able to mention me all the products that are trendy including fragrances. Definitely ? recommend her
please stop by and congratulate her .
Nowadays most of workers lost the passion for do a job right it just fades away.
Definitely i will come back .
Good job Victoria Secret for a great asset in one of your cool stores.”
“This was my first time to shop there. Today I bought a Shark's blanket. The employees were very helpful ?. Thank you very much for all your help. My name is MARY.”
“quality of their clothes is so good, but their swimsuit prices are very high. slow cashiers and long lines at checkout and fitting rooms. they should have more fitting rooms on the other side. good employees”
“Came in peak Saturday afternoon. There was a line outside the door but we didn't have to wait too long. We were assigned to Giovanni and immediately hit it off. He was very friendly and offered us beverages while we shopped. We were looking for a wallet and he was able to find the exact one we wanted. Giovanni was awesome. This was the best service I've had at YSL period. We've been to multiple locations in the states and this was the best experience of them all. Thank you G.”
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“I make it a point to visit AuLaLa Design whenever I’m in the area. There are a lot of designs and patterns to choose from, but the owner is so knowledgeable and always willing to help you find the best dress for you. ?”