At the Sleep Number store in Santa Clara, CA, customers experience personalized sleep solutions with adjustable beds that cater to individual needs. The unique Sleep Number mattresses allow couples to customize firmness and support on each side, promoting deep, restful sleep. The store features knowledgeable Sleep Professionals who provide a welcoming environment without pressure, allowing customers to take their time in making decisions. Many reviews highlight the exceptional service from staff members like Jordan and Ha-Rim, who are praised for their patience and expertise in guiding shoppers through various options and settings, particularly for those with specific needs such as back pain. Customers appreciate the innovative SleepIQ™ technology that tracks and optimizes sleep, along with a range of exclusive bedding products. While some users have reported occasional issues with the adjustable base and warranty challenges, the overall sentiment leans towards positive purchasing experiences, making Sleep Number a recommended choice for those seeking a tailored sleep experience.
Thia Hamilton was awesome!, she was just about to go on her lunch when we walked in and gave us help with a new bed instead of taking her scheduled lunch. Much appreciated 👍👍👍👍
February 2025
Thia was amazing!!! She is truly an advocate for her clients. She went to bat for me & even went above & beyond to make sure I was taken care of. My husband is having shoulder surgery in March & she did everything possible to make sure I’ll have the bed delivered prior to his surgery! What an angel!!!
September 2024
Great customer service and the pillow is very comfortable.
