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“My kids' coach Mark at his high school recommended we go here. We walked in, Steve asked a few questions, and set my kid up with shoes that my son says are super comfortable and have made his running faster and more fun. He gave me a big discount on the shoes. I'm not sure what else I could have asked for. Very happy customer!”
“Ash the young man is awesome he knows feet and shoes..I bought Hoka shoes honestly is the best shoes to walk , and he recommended
He should be working for NASA designing shoes
I really appreciate your knowledge and honesty ??”
“I was SO lucky enough to get in touch with Alice within this store for the last pair of shoes for my wedding! She was so accommodating, so sweet, and super FAST! She saved the day!!! I waited last minute and realized there was one size left within the whole company and called her right away and she placed the order to me within minutes! If you ever need anything, don’t hesitate to ask for Alice, she is a saint!!*UPDATE 10/12: I just received my shoes from Alice & wow what a thoughtful human she wrote me a hand written card and gave me an extra “something blue” dust bag for my wedding day! How thoughtful!!!! Wish she lived closer so I can give her a big hug! The shoes are just stunning! I am obsessed!”
“This place has everything you’re looking for from Bay Area and all the latest clothing brands. Everyone was 100% helpful with everything. Check them out!!! I can’t wait to go back and shop there again!!!”
“I visit this store when I travel to San Jose. The staff is pleasant. I recently ordered some shoes to be shipped to this store. I wasn't sure if I would be there to pick them up. They were quick to offer solutions to make sure I would get my shoes. My shoes arrived the day I was leaving and the staff was quick to let me know my shoes had arrived. Georgina was fantastic. I love shopping at this store.”
“Ferragamo has one of the best customer service at Valley Fair. I went looking for a new belt and Matthew helped me, he was kind and very helpful. I couldn't remember the size I bought last time since it was gift for the same person. He looked up my account and was able to find the size I needed. He was very professional and took great care of me while shopping. Thank you for the great service!”
“I had an excellent experience shopping at UNTUCKit. They offer a stylish selection of clothing with sizes that flatter all body types. The quality of the selection is top-notch, ensuring you get great value for your money.Prashant, an outstanding representative, was incredibly helpful in finding my perfect size. The complimentary lollipop at the end of my visit was a delightful touch, leaving me thoroughly satisfied.”
“Great store! The clothes are high quality, reasonably priced and have nice look and feel.Their service is also really good! Eddie was so attentive and helped me find everything I was looking for when I went to the mall today.”
“We had an amazing experience, the sales associate was very nice and slow with us working on me getting a shoe that fits. Overall store felt very approachable, clean with modern styles along with the classics.They only have full sizes and I am a 7.5 she helped me work through adding and finding a boot that fit well. I don't remember her name but employee #3373 thank you!”
“I have not gone to a retail store in years, recently purchased a few item on Cole Haan website to try out and see what I like, brought the ones that I didn't like back to the local stores and the sales associate/manager were super nice and helpful with the returning process, would definitely come back to the store next time for new purchase.”
“Fred went above and beyond to get me the shoes I have been wanting for an upcoming trip to Canada. His professionalism and expertise on product was so appreciated and I am so happy with my new purchase. Cannot recommend Rothys enough. Thank you, Fred!”
“I initially came here to pick which bag I wanted because I wasn't sure. I loved the customer service by Minh!! She was patient with explaining each piece and gave honest opinions on them. We looked at a huge variety of bags! Even if I didn't purchase the bag this time around due to wanting to see another color she was still super sweet through text. If you're ever shopping here I'd highly recommend Minh!! Great experience getting to see the different varieties!”
“Came in to ask about returning my shoes that cause a lot of pain and to my surprise the gal was willing to help me out and see what can be done about it. She spent time looking for my receipt and helped me with a refund because they hurt. I ended up with a new pair and was very satisfied. Many customers were not wearing masks and impatient but I was satisfied.”
“I have been to the store several times and just went in over my birthday weekend. I really wanted the skater sweatpants but unfortunately they did not have them in store. Hally the consultant who helped me suggested the right size to order online and has helped me tremendously with any other questions I have had. I have asked her about several products for me and my brother and Hally has gone out of her way to help with several products that we purchased online and she answered any questions that we have had. Great experience here and talk to Hally if you want the best customer service!”
“Zumiez customer service is fabulous! Sabrina and Sarah were excellent at resolving my ordering problem and arranging my seamless return and refund. I also spoke with one other person but neglected to document his name. He was also terrific. Great communication with all. I called a few times as it was a bit complicated on my end, and each time they immediately had access to my information from prior calls so we could keep moving forward. Nice job!!”
“It was my second time being here and wow I loved LOVED the customer service from Kiki. Not only did she help me get the right sizes but she gave me advice on which shoes were comfy and cute. I really enjoyed the experience and highly recommend this location. I also bought a lot of shoes!!! As a person who only had one pair of sneakers I got a lot of help and ended up buying the platform Uggs in black, two high top converse one black one dark green, low top converse and some crocs. ❤️❤️”
“I have came to buy new pair of boots for my work but was not sure if anything was gonna fit my work style so I asked nice gentleman Eder M for help he was not only more than happy to assist me, but also really helpful. He waited until I called my managers for the style of shoe to best fit. For my work I ended up buying really good work boots thanks to Mr Eder M didn’t hesitate to get out of the counter and help me. I will be more often as I need more work shoes and I will 100% coming to this store if you wanna find something that’s affordable nice quality and excellent service. Once again, thank you Mr. Eder. For all your help.”
“Never been in the store but found them on eBay and went to their website directly. I negotiated a pair online through their website for a much better price. I was very happy with the condition, price and shipping time. Thanks y'all!”
“Perfect spot to buy baby clothing as gifts! Found a good collection of clothing clearly marked based on age and size. This was extremely useful for a brand new uncle ? they also had good sales discounts going on and I felt it was extremely good value! They also offer separate receipts if it's a gift.”
“Business is well stocked in sizes, has a lot of comfortable shoes for many foot types, if no size can order them, staff is very well knowledgeable in SAS brand and very helpful. Store is clean and neatly organized. I'd recommend to anyone whom can stop by and be fitted. Shoes are all made in America also! Great quality!”
“Great varieties of brands and models. However I couldn't find my favorite yet.It's the Nike, dark black and dark blue mix... I mean something similar. Hard to say but I just have not found one that clicks yet recently.I have a few pairs of Adidas and Nike.”
“This is one of the stores I must stop in when shopping @ Valley Fair. Love all the clothing, accessories, home decor, and even candles sold here. Customer service is sometimes friendly and sometimes not, but not awful. The shop is very spacious with a nice layout. Love looking at all the styles in trend. This stop is not as big as the Stanford location and does not carry furniture nor plants/terranium merchandise. It's located on the newer wing of Valley Fair.”
“Here you can find several brands and styles of sport and street clothing, specially sweatpants, joggers, jackets and hoodies. Sneaker stock and t-shirt is quite limited, though, so if you are looking for the latest kicks release, specially Nike or Jordan you may find better luck next door. Still this spot comes recommend.”
“It's always a wonderful experience shopping here. Because the store manager is skilled and makes sure her staff are doing a great job. Also the store is organized, pleasant and clean. I love shopping for my clothes at Ann Tyler.”
“After always looking online came in to the store and found some amazing deals. The fitting room girl was a little unhelpful when asking a price question and finding her to get a room. The cashier girl with long dark hair was excellent!! She was so helpful in looking online for another size and the back. She also signed me up for the rewards program and told me to call the store back to check on the sweatshirt I was looking for. She was amazing and sad I can't giver her a by name shout out!!”
“Huge thanks to Francisco for going above and beyond to help me get the right size jacket, he definitely made my shopping experience here amazing.The store also has a pretty nice selection of the latest styles and is clean, and the team members are friendly”
“My experience here is always a 10/10. I’ve had to exchange some pairs of shoes multiple times (I can never get my sizing right) and Jeanette & Gabriel have been so patient with me. Jeanette worked to call multiple locations to find a shoe in my size & Gabriel went to grab a size from another location while navigating through a busy day! I appreciate the customer service here so much and it is the exact reason why I keep coming back.”
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“I recently had the pleasure of working with Ixy, and he’s truly the **Luxury Bespoke Greatest of All Time (LB GOAT)**! From the moment I walked in, he was incredibly helpful, guiding me through every step of the process. Ixy’s eye for picking fabrics that not only complement each other but also align with my personal style was next-level.
I was on a tight schedule and needed the suit urgently, but Ixy made it happen without sacrificing quality. On top of that, he priced everything fairly, which is a rare find in the world of luxury bespoke suits. The entire experience was seamless, and thanks to him, I had my suit ready and looking sharp right on time. If you’re looking for the ultimate suit experience, Ixy is your LB GOAT! Next time you head into hive and colony, please ask for the LB Goat himself Ixy to help you out.”