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“Tim is the best person , He is always helpful, answers all questions and goes above and beyond for the clients at this location, I really do appreciate all his help . I highly reccomend this location .”
“We had a great experience working with Kacie! She was incredibly helpful and made the process of getting a storage unit quick and stress-free. Kacie was friendly, professional, and took the time to answer all our questions. We really appreciated her knowledge and efficiency. Thanks to her, everything went smoothly from start to finish. Highly recommend!”
“AMAZING TEAM and Service! The rates are fair for the market. The facility is clean. I would like to mention just how amazing the manager Julia Stewart is. As many people know moving and storage can be stressful. When I put many of my things in storage, I had accidently left a blue gym bag out in front. I didnt event realize it was missing (yet). When I came back in a couple months, Julie walks out and says "I have been waiting for you to get this back to you." Seriously that's amazing. So thoughtful and kind. Thank you Julia! Also I have to mention Julia's team as everyone there is quite friendly and very responsive.”
“Just rented a space with Mike, he was extremely welcoming and willing to explain in every details of the questions I had, and showed me around the spaces as well! The space is nice and clean too, recommended!”
“Craig has taken care of everything I have needed at Public Storage on Laurelwood for over 10 years. Craig is friendly and always ready to help with anything I need.”
“I had a really great experience with the difficult and annoying job of self storage at this facility.
In large part this has been due to Karen, the very excellent manager of the facility that makes the whole process a breeze. She worked with me through each step of the process and made it feel like I had a 5 star, hassle-free, professional experience.
The facility was also clean and felt very safe. Elevators were large enough to make the move easy with bays that abutted the move area. My unit was as described and worked well for my needs.
Overall, facility 5/5, exactly what I needed. Staff/manager (Karen) 1000/5, great experience, wonderful customer service, lovely person.
Would likely use them again when I need storage.
(This review is also posted in Yelp, this is on purpose.)”
9:30AM - 5:30PM
1400 Memorex Dr, Santa Clara
Self Storage
“I've known the staff for quite a long time. They all are great people. Always smiling and they never seem to be stressed. I appreciate that kind of Customer Service. Thanks”
9:30AM - 5:30PM
2460 De La Cruz Blvd, Santa Clara
Self Storage
“***UPDATE: It's been like 5-6 years since we trusted El Camino Self Storage for the very first time and decided to place our belongings there (so we are like regular customers now :) ) and... I have no idea what happened that some of the reviews are so negative about one of the honest, most kind and most professional person at that facility!!! (I honestly think someone got upset and asked their peeps to follow them to post those fake reviews as we never ever experienced nothing but amazing service and approach from Jeanette and her Team!) And let me quickly explain my such appreciation for Jeanette and the El Camino Self Storage Team! They were always extremely supportive and even in the hard time for me and my Family when I lost my job, Jeanette as a manager was in touch with me and kindly responding to each my message showing her empathy and understanding! Again - never ever felt ignored, never ever felt like I'm another number on their storage unit list, never ever left alone nor without the professional approach!! Always got a reply to my questions, always within just 24h, and every single time it was such a pleasant experience!! The facility is clean (since moved there), very well managed and... I remember during the Covid time we were always reminded about using masks and all precautions even within our own storage area!! (again in very polite and professional way!) No complains here at all!! Also... let me tell you something - I truly adore Jeanette patience as she and her Team have to deal with all "Karens" in the world and what I noticed they do that with their biggest smile trying to make everyone comfortable no matter what!! So just show them respect and understanding for their hard job instead judging just by some irresponsible reviews or behavior like whole world belongs to you or those reviewers!! ***just in case - I'm not related to any of the El Camino Self Storage employees neither to Jeanette, I'm just speaking up as a long lasting customer of this facility right here!! Very happy customer in a fact!! Keep going Jeanette and don't get discourage by those who are trying to take advantage of you or your Team!! You are doing great job and together with my hubby we are very thankful and happy with your service!!”
“Good storage with a decent price. Convenient location and easy to get inside using their phone app.
Jennifer from the staff was super friendly and made the check in process super easy. And explained how to use the app”
“I’ve been renting a storage unit with Extra Space storage for a few years now the customer service is always smooth and easy. I’m currently switching to another location and Neil took care of my process for my new unit and it was quick and easy and friendly, I definitely recommend Extra space storage”
“Service was excellent. Even though I could not use the Uhaul app due to poor signal, the agent showed where to drop off the vehicle and the keys.
The van was clean and sufficient for my stuff.
My experience was excellent all around.”
8AM - 7PM
2121 Laurelwood Rd, Santa Clara
Self Storage
“Very positive experience. I actually had problems with Uhaul.com and the 800 number, but the staff was really good about fixing them. It was very easy to talk to them and the U-Box offered me a flexibility option that not many others allowed. The delivery driver was very chill. The staff at the counter was very professional and understanding.”
“I've been with Extra Storage for over a year and have no complaints. Fair and competitive pricing. The premise is clean and secure and the staff is always friendly and helpful. I would definitely recommend Extra Storage to anyone looking for affordable storage options.”
7AM - 8PM
2121 Laurelwood Rd, Santa Clara
Self Storage
“Big location lots of trucks and vehicles to rent...if use this location if it's local for you because we reserved a vehicle at a small nearby U-Haul facility and they just made us come here....was a waste of time trying to get it close to our home I suggest cutting out the middle man....??”
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“Joe and the office staff were wonderful in helping me with the unit rental process. They were thorough in explaining and even helping me with downloading and using facility app. The facility is itself very clean and secure.”