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“Dorothy at their Valley Fair location was exceptionally helpful in picking out the right Tissot Seastar. I was unsure on the exact diameter I was looking for, and she went above and beyond to help find the right fit. They sized the band pefectly and payment was a breeze. Will be back.”
“Impeccable customer service! Anthea is hands down the most attentive representative. Came in to look at a watch, she knew it was my birthday and her and the staff rolled out the red carpet. Left with a new Navitimer and some personalized goodies from the team. Second time I’ve gotten a watch from this location, and there’s a reason I continue to go back.”
“Writing for a friend since she does not have a YELP account! "We want to thank Chinmay for showing us the rings that we were looking at! They had a whole selection of beautiful rings but we had our heart set on Verragio. He was very patient with us and made sure that all our questions were answered and requirements met. The Verragio engagement ring and wedding bands we wanted were not on display so we had to special order them. The wait was a bit longer than estimated but it was well worth it! Beautiful design and great customer service! Thank you to the gentleman who we picked up the rings from as Chinmay was off that day! We are ready for our next chapter!"”
“Amazing diamond ring repair! He made sure the prongs were retipped in the same material and added a shiny rhodium plating to finish the ring and give it extra sparkle for my upcoming trip. The customer service, price and quality craftsmanship were all fabulous”
“High quality, custom jeweler for very reasonable prices. Hidden “gem” in a strip mall. Hard to find someone w experience and skill of his level. He’s the owner and takes care of his customers. Old school and exceptional.”
“Ms Manisha I had a wonderful experience with her very patient told her what I was looking for and she was success in finding exactly what I wanted I was a bit down when I came in I left with a huge smile ? excellent customer service !”
“Wow, what a wonderful experience we had here!! Alice was extremely helpful and patient with our requests and questions. She was knowledgeable about all her products. Absolutely an amazing experience and cannot wait to go back to her!!”
“If you're not working with Nia you should be, she is a true professional and the best at her job. I got the pleasure of working with her to make a custom peice of jewelry it came out absolutely perfect and exactly what I asked for she was never pushy only patient. She handles business and gets things done quickly while keeping you in communication step by step.”
9:30AM - 5PM
1998 Homestead Rd # 109, Santa Clara
Jewelry Stores
“Phenomenal service! My gold chain necklace was repaired within a matter of minutes. The necklace was cleaned and the repair was flawless. Mr.Brasil was very welcoming and knowledgeable about his work.”
“Love this place! Great service, excellent selection of everything needed for phones, plus fashion jewelry, glasses, caps, clothing, hats & wigs! BUT ladies you MUST check out the bling Sanitizer Spray Pens! Various colors & so pretty! Never before seen anywhere & super affordable!”
“All friendly and knowledgeable staffs (Dmitri, Eugenia, Jai, …) with passion for Haute Horlogerie and great stories about the brand/timepieces.
Boutique has good variety of selections for Panerai timepieces.
Sort of 3-in-1 Richemont boutique since IWC and JLC are right next to it.
(even 4-in-1 if you are willing to take a 1 minute of walk to Vacheron Constantin)”
“several years ago, I went to this store to fix my daughter's graduation gift necklace because the chain was broken. He fixed it within several hours with reasonable price. It was several years back, but still the chain is in good condition. I highly recommend this place for any jewelry services”
“special thanks to ashley ! my mother and I came to banter to get our ears pierced . Ashley did an amazing job helping us pick our jewelry and was patient with me and my mother during the piercing process . She should be recognized more by the company as she shows exceptional customer service.”
“I had a great experience with Mia. She was patient, understanding, communicative and helped me secure the watch I was looking for. I will be returning to Mia for my future watch purchases!”
“It's been awhile since I purchased anything from Brighton. I do have quite a few pieces from their collection (earrings, sunglasses, necklaces, bracelets, and even flip-flops) that I have accumulated over the years and absolutely got alot of use with no problems. The sales associate who recently helped me at the Valley Fair location was friendly and patient. I ended up buying a chunky ring and bracelet. I love both and have worn alot especially during recent travels. I highly recommend Brighton for good quality, timeless and stylist fashion accessories.”
“Had a great experience here! I've been shopping for a gold bracelet and Kathe K. helped me out with finding & choosing the bracelet that I want. She answered my questions everything from style, durability, and sizing. She was not pushy about it and provided a relaxed yet very informative visit for me. And because of that I will definitely be purchasing from Na Hoku.”
“I'm thrilled that we now have an official store in the Bay Area! The staff here is incredibly attentive. Despite my arrival right before closing, Michelle graciously assisted me. Given my indecisiveness, she demonstrated remarkable patience and offered valuable guidance, ultimately helping me select the perfect addition to my jewelry collection.”
“It was my first time getting a loan from a pawn shop and as skeptical as I was, I ended up here due to Yelp. As funny as it may sound but I actually went online to read about pawn shops and got on YouTube but too much rambling so I just went on ahead. I was first assisted by Ramon and I believe this was mid Dec. 2022. Then I received a letter from the establishment stating that my watch will be seized if I fail to pick it up 10 days after March 30, 2023 which was the deadline. I called immediately because the two issues I encountered were: 1. I had moved to a new address so by the time I received the letter it was the 9th day. 2. I had to get a short extension due to a small complication with my company's direct deposit. Ramon wasn't there the day I called but Carlo assisted me after telling him my concerns. Carlo was respectful over the phone and I appreciate that he didn't cut me off at any point. My request was granted and I picked up my watch today (04/11/23) with no issues. That said, I'd like to give a huge shout out to Ramon and Carlo for their professionalism! I'm damn sure I'll be returning to their establishment again if I ever need help. Just one more thing I'd like to add is that they have a very welcoming vibe the two times I came in and that's a huge plus for me. With other establishments I personally don't see a point in wanting to get up to work if you're going to look dead and / or unwelcoming. Once again, thank you.”
“I visited this boutique earlier this month for the trinity ring and juste un clou bracelet. I was helped by Yorky, who was an excellent SA.
Yorky went above and beyond to provide my partner and myself with a wonderful experience. He explained the origins of each of the pieces we bought and how 2024 is the 100th anniversary of the trinity ring. He also packed the pieces I bought beautifully. My partner and I were both impressed with the great packaging.
I would see Yorky again for future purchases, and I also recommend him to anyone who wants to visit this Cartier boutique.”
“Of course you're paying a premium for the name, but the quality is absolutely first rate, and the staff are very friendly and helpful, happy to have you try on whatever you like, and answer any questions.”
“My daughter wanted to get her belly button pierced and this was the second place we went to for an opinion. First the place was super clean and nice smelling. Second the guy who does the body piercing was very straight forward and explained very logically the pros and cons. It was clearly not motivated by making $$ but by the safety and rate of success which was very much appreciated. If I as a woman in her 50’s would decide to pierce her belly button I would definitely use this place since it inspired trust.”
“I was legitimately nervous to walk into this store after reading the reviews but the location was too convenient. Upon entering, the employee was looking at something and didn’t immediately notice me. I was the only customer in the store. Once they did see me, they were very nice and happily greeted me. My visit was easy. I saw something online and wanted to try it on before committing. They immediately found what I wanted and let me try it on. We engaged in small talk and their demeanor was pleasant. I ended up getting the necklace and the transaction was quick and easy. So, I have nothing negative to say. Then again, I wasn’t trying to return or exchange anything so that may have factored into my experience.”
10AM - 9:30PM
2855 Stevens Creek Blvd #2-327, Santa Clara
Jewelry Stores
“Amazing shop! I like the display pattern and store style.Loved the sterling silver collection. The prices are cool.Overall the store representatives are helpful.A must visit store who like to buy jewellery”
“The employee Carlos is very friendly and passionate about watches, as he told me about how much of a good watch I had and helped replace a missing pin in my watch within a small amount of time. Plus, he made sure the time was correct and told me about how my watch is solar-powered, which I didn't know before then. We even had a nice chat about why he got into the profession by repairing his friends' watches in his garage. So I wouldn't mind seeing him again if my watch gets broken again.”
“Thank you so much, Jessica! She made me and my best friend's visit very smooth and helpful. It was a very professional and supportive way of being sized for an engagement ring! Thank you!”
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“Zarifa was very helpful to me and very kind. At first i did not want to buy anything but then she persuaded me into looking into payment plans and turns out the earrings that i wanted were more affordable then i thought. So if you want to get some good earrings and nice costumer service this is the place. Thank you Valliani Jewelers.”