“My recent visit to the local branch located at 3556 La Rambla Ave, Santa Clara, CA 95051 in April, 2024 was a pleasant experience for me, being there for the first time.The person, who assisted me, was Alex Montiel. He and his manager were professional, courteous, friendly, and helpful, while opening the new CDs for me.In comparison, I also visited another traditional banking institution, and their customer service was really lousy because the lady kept rushing everything to get things done on my accounts with them. I told her what she did was not very professional on the job, leaving a negative image in client's memory. She eventually apologized for her rushed actions.I'd recommend Alex to my friends and relatives when the window of opportunity opens itself in the future.Jonathan P.A longtime customer of KeyPoint”
“My fiancé and I applied for an auto loan. It was my first time dealing with CEFCU. I had one of the best experience with CEFCU. Nick Aguila the branch assistant manager took over the loan. He made the process smooth and quick. He funded my loan with the help of Masha in two days. I was amazed on how professional he is. His customer service was excellent. He went above and beyond. At first I was told that they couldn't give us the auto loan because we were dealing with a third party. When Nick took over he was able to fund the loan and walked me through all the steps to make the progress easy for me. I highly recommend this credit union and make sure you ask for Nick. He will provide the best customer service you will ever get. Thank you Nick!”
“I just finished a contract position as a Member Service Representative at CEFCU. I must say that they whole staff over there is the definition of "benevolence." They treated me as if I was one of their own. They really care about their members. They go out of their way to help the members with whatever they need. They are professional, yet kind.”
“I went to this location of Patelco and let me tell you the experience was nothing short of amazing, if there was 10 stars I would give it 10/10, but 5/5 stars will do. I had Yolanda help me and she was fantastic, she was informative, personable and sooo kind. With all my questions she had answers +more. The customer service with all the staff was amazing and friendly. I am so happy I bank at Patelco and even happier that this location is close by. If I have any banking problems or questions I will gladly go back to this location for help. If you go to any Patelco location I hope you go to this one and i hope you get Yolanda so you have just as great of an experience as I did.”
“If you want to be a part of a revolutionary shift in the economic history of our Era , meriwest credit union is the bank for you! In the most honest review of the experience and I received from the moment I walked in ! to deciding this was the bank for me and opening up an account, to walking out of that building with a huge smile on my face, Was the most stellar and unmatched thinking experience I have ever had. The banking industries are not here to aid our success. Meri West credit union has implemented the systems that are crucial and very necessary in approaching the financial gap of many Americans from poverty; to comfort. This bank literally is the gateway to financial literacy and peace of mind, knowing that your money is being put to work, and is being appreciated for it’s ability to be optimized in a way that benefits all parties involved.. from highest market APY I’ve ever seen (even on a regular savings account 4% apy!) to the immaculate, customer service and programs, aided in teaching you how to use your money in the banking systems to work for you, not only that, but how how to make it work for your children, your children’s children! Guys !! this bank is creating the educational bridges to gap the knowledge deficit of many thousands of struggling Americans, in order to create generational-wealth. Don’t even think twice. You really need to get to Meriwest credit union today and change your life forever.”