We have been waiting for months for the full delivery and installation of drapes. We have escalated to leadership in Sales and now the CEO, without any response. I don't recommend this company. Once you pay in full, their customer service flies out your uncovered windows.
September 2023
Caitlin did a great job advising us on the best option for our windows. Garrett measured and installed and was easy to work. Excellent experience
June 2023
This company has provided inferior products, like a shade that fell off the roller, and hasn't replaced it after weeks and weeks of asking for help. They curt I bought from them don't close properly and all they said was....That's the best we can do! DON'T USE This company...!
Handcrafted in the USA since 1946, The Shade Store provides the finest custom window treatments including Shades, Blinds and Drapery. Visit the Santa Barbara showroom to meet our Design Consultants and experience our interactive product displays. All materials, including exclusive designer fabrics, are available as swatches in-showroom and online. Plus, our free measurements ensure your window treatments fit perfectly. All orders are custom-made and ship free in 10 days or less.