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“Isaiah, so helpful! Went above and beyond to make sure our last rental experience ended on a high-note. Nice choice of cars at this location. Super friendly staff at the desk and in the lot.”
“Sue, Paula and the team are THE BEST. I've been renting from Avis for 8 years now, and every time have received a warm greeting, inquiry about my rental needs so they can provide an appropriate vehicle. They're reliable and give me the VIP treatment consistently.”
“Pretty much all National locations provide excellent service, yet this one still managed to stand out with wonderfully friendly and surprisingly prompt service. I had to swap out a vehicle on a long trip across most of the state. The staff here got me swapped for the same make and model very quickly. I could not be more pleased.”
9AM - 5PM
16 S La Cumbre Rd, Santa Barbara
Car Rental
“Want to shout out Beverly the manager here who after weeks of getting the runaround from Hertz gold plus number who just kept telling us to call the airport location and just getting redirected to the standard hertz number she was able to assist with updating a booking. Her customer service skills went above & beyond!”
“I came to this location to exchange an EV car I got from another location when it wasn’t driving correctly. I wasn’t sure how much of a hassle it would be to swap cars and was a little stressed going in. There was a line of about 12 people ahead of me, and only one guy working at the time. It moved fast, but the one thing I noticed was the guy assigning vehicles was working efficiently. He was also treating each customer with care and patience. There was a woman ahead of me with a three-year-old in a stroller and two teenagers and I heard him upgrade them to a nicer vehicle, and was kind in talking to the toddler.After waiting a bit another woman came out to help the line move faster. Both attendants showed exemplary customer service (so much so it prompted me to write this review)and were very attentive to each of the customers. I was able to easily swap cars and was placed in one I felt far more comfortable in. I really hope the attendants working this evening (around 5pm 3/8/24) can be recognized for how good of a service they provided. I couldn’t do their job so I was very appreciative that they were able to help me out.”
“Very easy to get the car I needed. It was very easy to get the car from the airport. The price was right and it was easy to drop the car off after I was done with it.”
“Small airport. They do the best they can. Be patient. Their customer service is outstanding, the availability of personnel for the size of the location is out of their control. Haley specifically was outstanding. She went above and beyond to help ensure I made my flight. I went in a panic and kindly asked if she would assist in returning my car because it was further than normal all due to construction at this time. Without question she jumped at it and took care of it. I appreciate you! Great team!”
“I had an outstanding experience renting a car from Dollar at the Santa Barbara airport, all thanks to Josh! His superior customer service and extensive knowledge made the process incredibly smooth and stress-free. Josh went the extra mile to ensure I had the best vehicle for my needs and provided helpful tips for my trip. His friendly and professional demeanor truly set the tone for a great experience. Highly recommend renting from Dollar at SBA, and be sure to ask for Josh!”
8:00 AM - 5:00 PM
550 Olive St, Santa Barbara
Car Rental
“Having been an avid rider during my youth and early adulthood. I can't describe how amazing MTD is compared to other bus services in other cities and states. It's not perfect but will get you from point A to point B.”
“Runaround about rental after all checked in. Said we’d have to wait an hour. Ridiculous but courteous service. Got car quicker after talking to manager. Terrible lines to exit.”
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“I've rented from this establishment many many times. What I appreciate most is on that rare occasion the car provided had minor issues the staff always made it right without argument. I highly recommend Enterprise as a go to when in need.”