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“For international express delivery, I choose DHL because the price is more favorable than FEDEX and UPS. When I was sending a package today, I met a staff member named Manny. He is very nice. Not only does he have a handsome face, but he is also helpful. Actively helped me complete the data entry of the document, saving me a lot of time. I am very grateful to him. Today is nice day.”
“A & J crated a high precision measuring machine for us and coordinated shipping. We had about a million concerns, and they answered each one. They came to the shipping location to avoid unnecessary moves. They built a flippin' phenomenal crate. Everything was packed perfectly. I've used other crating services around the country. This team is A+.”
“This is my go to UPS location! The staff is very helpful and professional. Great service! I've shipped, returned, printed, and faxed here. Staff are ready to help and always patient and kind, ensuring I don't have any questions. I highly recommend using this location for all your shipping and printing needs!”
“Hard-to-come-by sizes of boxes for moving and shipping are available here. Prices seem a little steep but I’d shop here again if I need packaging materials sold here.”
“I had no problems finding what I need and for me, I reach out to associates if I need help. I like to be able to get items when I need it when time is the essence.”
8:30AM - 6:30PM
3843 S Bristol St, Santa Ana
Shipping Centers
“Professionalism and quality customer service. The store was quite busy but regardless the first employee to notice me out of two acknowledged me. Very polite and helpful.”
“I came here for Amazon return. Few hours later I decided to leave the plaza but can't find the car key. When I walked by, staple man walked out and asked if that was my keys. I didn't even remember Webber it went. Thank you for your kind heart.”
“Love Staples but some of their employees have no idea what you’re looking for and they are so somber and not friendly. Afraid their face will crack if they Smile!!!”
“Following a death in the family, I had some very sentimental items to be shipped. My items arrived safely and undamaged. I do not live in California, so I trusted that I had chosen a good and reliable company. Luckily, I did :). I would recommend this company.”
“No notary available today. Not able to assist or confirm if there is nearby UPS Store w notary. Told me to call around. Definitely recommend calling ahead to confirm and schedule an appointment with notary.Update: vendor followed up next day. Also, available notary at nearby UPS store, was found quickly using Google Maps. Nearby UPS store offered to call this UPS store and let them know they can cover notary services.”
“Had a great time here at this location, the woman (the lovely black woman) who helped me here was so patient and helpful. Clear directions and assisting. Bout to be my go to post office considering also it closes latest of all the other locations!”
“I love this post office. The girls are always kind to me and I don't ever get any push back for anything. I come here daily and my packages get scanned within minutes of dropping them off. The area is not the best, but I rather go to this post office than any other in Santa Ana.”
“I would like to say that after being passed around by the company I ordered from to try and fix the address they misprinted I ended calling usps and Tony went and physically looked for my package saw that the business only put the numbers of my address and not the street(it was not my fault my confirmation email says I put my full address) he fixed it and had it sent out for the next day mail delivery. Let me tell you that is the kind of service that is stellar. He could’ve easily told me no but instead he went and fixed it even tho it wasn’t their fault that the address was wrong. Thank you guys for helping as this package is a gift.”
“This is my go to post office because I live like 3 blocks away. Unless you have a stick up your boots, this place isn't bad. Just do what you need to do and get out. Since I come here often, I figured out that they often don't open the parking lot in the mornings until like 10 or a little later because the mailmen are packing their cars. So i compromise and park at either the KFC or the supermarket's parking lot. Other than that I can always find a spot in the post office's parking lot. Also, probably because of all the complaint, the customer service seems to have gotten better over the years.”
“Better than UPS! Stopped in to drop off a package, there was no line, one worker and ample parking. The lady at the counter was really nice and I literally came in 2 minutes before closing and she wasn't rude about it. Definitely convenient since it's off the 5 and 22 freeways, next to the Habit Grill, Mother's Market and Olive Garden.”
“Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I’m as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!”
“Hear Ye Hear Ye , I don't know what you had to Drink or Smoke before you walked into this helpful Fed Ex office printing 3701 Bristol Street, Santa Ana , Ca. The working staff at least 4 genuine employees were very helpful and professional , courteous showed me how to Download Photos from my phone and print several copies for my Attorneys , all these exceptional FedEx employees work hard and it shows by their ACTIONS, so please Leave your Attitudes in the Parking Lot and see how helpful these employees are and can be !!!
I genuinely understand how todays New Challenges and world we live in are not in Rose Colored Glasses, try and understand what and who attitudes might wonder into this helpful FedEx store ? Kind of Scary Huh !!!
Thee Counselor”
“To start off the five stars will be for Jessica in sales and services because not only did she take charge when Hannah did not want to assist me in the right way, she was very descriptive with my issue and helping me change my address since my last landlord was just trying to through out my mail and didn't want to receive it there. Jessica understood and did everything in her care to help me. Thank you so much ? we need more Jessica's to care for our mail like this.”
“I had to deliver multiple packages, but I didn’t know how to properly label them. Both of the staff members (I only got Kim’s name) were extremely patient and kind about their directions and advice. I couldn’t have asked for better service!”
“Excellent service was provided by this post office when there was a discrepancy between the address on the tracking and the address on the label created by the sender. They followed up via phone and were very helpful getting me the info I needed in order to successfully retrieve my package.”
“Nelly and Sam provided 10/10 awesome customer service. There was a long line of people and managed to help everyone as soon as possible. Answered my questions and provided assistance with my amazon returns. Would recommend this UPS store”
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“I recently had an excellent experience at a the shipping center. The staff was welcoming, knowledgeable, and quick to assist with my shipment. They took extra care in packaging and double-checked all the details, ensuring everything was correct. Their proactive approach and professionalism made the process stress-free. I highly recommend this location for its outstanding customer service and efficiency.”