“Okay I am just going to say they are really nice people here who are hard working. I'm not sure if it was the owner or what but him smashing into the wall with his truck. Idk just thought I leave this here”
“Been dealing with this place for years.Mower and power equipment.Always have parts in stockJust had my mower serviced again.Third time.It belonged to .my Dad.They seem to.repair it very well everytimeSeems like they put a little magic into it tooThank you all to entire staff.”
“I’ve been buying plants from this store every year for the past five years, and I’m always impressed by their great selection and excellent quality. The prices are fair, and the customer service is outstanding—both in-store and over the phone. After purchasing, they took the time to answer all my questions about planting, maintenance, fertilizing, and proper care. I highly recommend this place to anyone looking for healthy plants and knowledgeable, helpful staff! Gracias señora Leticia!”
“Thank you, Home Depot, for your excellent delivery service. Upon being dissatisfied with another company, we ordered a laundry washer & dryer from Home Depot. Their delivery service was excellent. They let us know when they were coming, confirmed the day before, and texted 15 minutes before arrival. Not only did they deliver on time, they also helped us with set up. Overall, we are satisfied with Home Depot, their delivery, and cannot wait to try out our new laundry set”
“This rating is for Melissa Pineda from the Gardening Department.
I want to personally thank you for over delivering on customer service. My husband does extensive research before purchasing anything. After completing his research, he chose Home Depot to purchase a weed eater, only to be told that the model he wanted was out of stock.
After speaking with Melissa for a few minutes, my husband walked away, assuming that was the end of it. Moments later, Melissa came running to let him know she had found exactly what he was looking for in the back, a Ryobi 40 Volt weed eater that came with a battery and charger for the same price I would have paid for one from eBay and the swap meet at Orange Coast College. I'm glad I bought it from Home Depot because it comes with a 3 year warranty.
Sometimes, the small things that mean the most to customers go unnoticed. I want you to know that your service was truly meaningful to my husband. Those extra efforts, going out of your way without being asked, make a lasting impact.
Always hold onto that character, Melissa; it will take you to many great places. Home Depot has a true gem…. someone with the ability to fulfill even small, unspoken wishes”
“Really great hidden gem. Definitely a mom and pop type of small business so you know they are honest, do the best work, and have reasonable and fair prices. They fixed our lawn mower in about a week and even filled it with oil to ensure it worked properly. I would definitely recommend them to anyone.”
“It was Christmas Eve and we needed stuff real fast. My mother-in-law was going home from rehab, and we had none of the right sized bedding for her hospital bed. Walmart had it all: XL twin sheets, grab bars, pill boxes, and a waterproof mattress pad. We were even able to find a few things that we needed for ourselves. Best of all, we got out of there quickly through self-checkout.”
“Tonight, I got home to find my downstairs bathroom flooded (we're thinking it may be related to the rain. Well, my local Home Depot shows they have 5 dehumidifiers in stock and when I go in, they tell me they know it says it online, but they don't have them. I called this location, as the next closest HD, wait to speak to a person and then get transferred to plumbing. They show they have 1 in stock, try to check the shelves, but cannot locate it. After several attempts to find a dehumidifier elsewhere, we give up for the night and start setting up fans (not very helpful - especially when you can't open the windows in the rain), and eventually I see I have a missed call and voicemail. Ken, from plumbing dept, called me back after locating the last dehumidifier in the store that was placed in a different spot than normal. Sounds silly to be so excited and grateful for a dehumidifier, but that VM was the relieving thing to hear. I called back and caught Ken right before he left for lunch and he was so kind to go pull the unit for me and have it taken to customer service before his break! I truly appreciate his customer service! He went above and beyond, not knowing the situation and just being a helpful person. I never would have expected a call back for a stock check, but tonight Ken was more helpful than he will ever know! I hope he gets recognized properly for his help. I could not leave a review on the HD site directly.”
“I called the Flooring Department to order some custom blinds. Molly, the floor supervisor was terrific. She was very helpful, knowledgeable and started my custom design. She actually was looking after the customer and mentioned a promo that would start tomorrow. Talk about great customer service. Molly is definitely a keeper. Home Depot take notice and give her a raise!”
“Sergio did me right! Came in on a Saturday last minute for a chainsaw issue, and was taken care of quickly and cost effective. Great people. Fantastic service, and close by me job. Thank you!”
“Purchased a pomegranate sapling and small blackberry shrub about a year and a half ago. The pomegranate sapling is doing very well and the blackberry shrub has exploded with growth. They have great thornless varieties and the fruit is very sweet.”