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“Justin provided a great customer service experience, he was able to me navigate and understand my bill. He was clear, precise , and helped me with all my questions. Truly exceptional service.”
“Quick and prompt appraisal of my device. I sold my S24 ultra and Watch 6 and received a fair price.
Also, the store in Santa Ana has a wide selection Apple Products and accessories. Will return for future purchases. The best place to sell your old and almost new devices.”
“Anais upgraded my phone today and had my new phone installed with all my apps and information in less than five minutes! Super happy with service. Drive from Huntington was worth it”
“AMAZING experience from start to finish!
The moment we walked in, we were warmly greeted and instantly felt welcomed. Every team member we interacted with was professional, knowledgeable, and genuinely eager to help. A huge shoutout to Semi (I hope I’m spelling that right!)—she was incredibly detailed, patient, and thorough, walking us through everything step by step.
After coming off a frustrating situation with Spectrum, this felt like night and day. The entire process was smooth, clear, and refreshingly efficient. All the promotions were honored without any hassle, and we walked away actually excited about our new service.
It took no more than 30 minutes, and everything was handled with care and precision. We truly felt taken care of, not just like another number. On top of that, our internet installation is already scheduled, and service has been excellent so far.
Couldn’t be happier—we left feeling relieved, confident, and a million times better.”
10:30AM - 6PM
1425 S Main St, Santa Ana
Mobile Phones
“(Translated by Google) They helped me transfer my information to my new cell phone, great service and a lot of knowledge.(Original)Me ayudaron a pasar mi informacion a mi nuevo celular, gran servicio y mucho conosimiento.”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Amazing customer service from Kassy. She has gone above and beyond. I came in with a happy broken phone and she manage to transfer all my info to the new phone. She has a great attitude. Definitely coming back”
“Best place to go
Why go anywhere else when you have the service, their fast , friendly, just all around good people
Even better at this spot then others I been in just to pay my phone bill
I wood even pay more to shop here it's like I drive out of my own area to this location
You all keep up all your great work
Try this metro see what you been missing out on”
“I lost my phone and they helped me get a replacement sim card. I didn't know my date of activation and they bypassed it. They were very helpful. I went to another metro pcs before and they weren't very experienced.”
“I had a great experience at the Verizon store thanks to Mark and Anthony. They were both incredibly helpful, quickly addressing my account needs. Their friendly and knowledgeable service really stood out. I appreciate the support and highly recommend this location.”
“Great place to go get a phone and to pay a bill as well, and get accessories for the phone at a great prices. Great service and not to busy. I give it a thumb up ?”
10AM - 7:30PM
1216 E McFadden Ave, Santa Ana
Mobile Phones
“The Sales Rep Maha, she was amazing. This Metro on Redhill in Tustin is my "go to" cell phone store. They are very helpful & Maha took very good care of me on my Birthday. Also a shout out to Adell. He ordered me an iPhone & it was there the very next day waiting for me to pick up. Thank you both for helping make my Birthday awesome.”
10AM - 8PM
407 E 1st St Ste 2C, Santa Ana
Mobile Phones
“Kim, you are amazing! Thank you so much for helping me. I had already visited many stores, but no one gave me the options that she did. I really appreciate you, thank you for helping me get my phone through the payment plan. Excellent customer service! She’s always with a smile for every costumer I really recommend this location ?”
“Best work wear shop I've ever been too, layed back employees that do there job stocked up shelfs with all the work wear you could imagine, they let me try on without hesitation will definitely be getting my work clothes here for now on”
“That 1 star review was an accident.. I'm sorry about that!! It was a mistake..You Guys were so awesome yesterday!!!! Went wayyyy above & beyond to make sure everything was Perfect!! Thank you SOOOOO soo much!!!!”
“Had a broken cover for my phones camera, called in and they had it in stock. They were able to change it same day on the spot. I appreciate the service thank you.”
“I never really come here for cell phones but I will admit the retail worker is friendly, is honest, and this place provides good prices for getting a cellphone upgrade when you switch to a new line. I don't like where the location of this retail is as it's quite ghetto and could use a new touch up. But if your looking to get a cellphone I recommend it here 7/10 (in my opinion)”
“Adriana was beyond helpful in setting up my phone! She’s fast and very understanding also very knowledgeable. Will definitely be back to this location to give it my business.”
“Very nice experience overall, they now sell Apple Watches and home internet ?? something we have been asking I took the Apple Watch in payments definitely saved me money”
“On 05/ 28/25 l required a service to my phone (it get a virus) l when to that and a female employee named Jhoana , Hep me out,she was so professional, friendly, well known what she was doing, she fix my problem in minutes GREAT, GREAT, CUSTOMER SERVICES ?”
10AM - 5:30PM
1535 E 1st St B, Santa Ana
Mobile Phones
“I was super happy with the service at this boost mobile. Even though I live several miles away, I will keep coming back to this location. My husband and I bought 2 phones, and it couldn't have been a better experience. Yadira was awesome!! She was very professional, yet so fun to talk to!! She was friendly and made the whole transaction easy. Thanks for the wonderful customer experience! I recommend to anyone who needs a new phone or new cell service to come check this place out.”
7:30AM - 7:30PM
1005 S Fairview St, Santa Ana
Mobile Phones
10AM - 7PM
617 17th St, Santa Ana
Mobile Phones
“We came in to get a new SIM card for my boyfriend’s phone but ended up leaving with a brand new iPhone! My boyfriend has had his iPhone 6 for far too long and decided it was time for an upgrade! The whole process took less than 15 minutes (far better than my provider AT&T). Great, friendly & efficient service!”
“The customer service at this Santa Ana Cricket location is very knowledgeable and professional. Ample time was given to transfer my service. I appreciate the girl who helped me. She was honest, sweet in her approach, and humble. Autopays $55 unlimited no contract is the best deal around. I regained a new Samsung for $20. Thank you Cricket in Santa Ana. It is clear customers settle here to smiling about.”
“I had a really bad experience at another store. I decided to drive to this store, and I am so pleased with the kindness, patience, and excellent service I received from Andrea. This is now my preferred store, even though it's 6 miles away instead of 1.5, it's totally worth it.”
10AM - 7PM
1720 17th St Unit 110-1A, Santa Ana
Mobile Phones
“The amazing cricket wireless. I saw it. Thank you. This is the best This is the best I'll give you a 500 million stars Thank you, and this is the best and they go. This open in. 2021”
“very great service , very great customer service , very friendly , truly recommend anyone who wants to buy a new phone or needs any repairs for their phones. great prices on phones and phone repair service.”
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“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”