Terrible front desk service. We were in the hotel at 7 pm and our room was still not ready! Nobody apologized for this from the front desk. We totally understand that today is Christmas day and less people are working, bur this shouldnt be the excuse.
December 2023
Rooms are clean. If you get a room facing 1st it is loud. The windows do not block any street noise. Bathroom sink drains slowly in some rooms. 1 of the elevators was in and out of service which in the morning caused long waits.
December 2023
Had a fantastic stay at Holiday Inn Express & Suites Santa Ana - Orange County! Clean, comfy rooms and friendly staff. Breakfast was a treat. Highly recommend this IHG gem!
