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“I like coming to this location. The sign-in process is simple, receptionist (phlebotomist) is helpful and very kind (makes you feel comfortable), she is also awesome at doing her job (a lot of people don't know how to properly draw blood, she has no issues). This is my second time coming to this location and I've always left pleased.”
“The Herndon and Armstrong location is the lab I go to because they have appointments that work well with my schedule. The staff is always helpful, professional and very friendly. On my recent visit Marissa was my tech and she did an amazing job....professional, friendly and prompt.”
“The young lady who attended to my 5 year old daughter on 1-24-24 was so nice to my child. My daughter was really scared and she had a great way of handling it. As well I didn't have all the information I needed for the appointment and she was great at telling me what I can do and supper patient so every thing got done and I was not rushed thank you! It was awsome! Even though I was there so my 5 year old can get blood drawn and I walked in stressed because I left my purse at home with all our information that we needed there was alot of laughing! Plus the place is clean, easy check in and for her being the only one there and a few others waiting the time spent waiting was very short!”
“No complaints from me. I went in for severe ear pain. I got a shot and a couple of meds. I was in and out in about 1 & 1/2 hours, which isn't bad. The P.A. & M.A. were nice and my ear pain is gone for now. Thank you, Toradol. Highly recommend checking in online.”
“The staff are super efficient. I am what they call a HARD STICK. Nurses have e problems. All the staff here have drawn my blood, and never miss, and never cause extra pain.”
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“It's fine for me because i am computer literate. But everytime I go in for an appt, there is some older-than-me pt who is a walk-in, totally confused about making an appt and needing a staff member to explain, at length, how to use their phone to do that.
Sometimes, it's just too much to ask an elderly person. It's like your system is totally uncaring about a certain segment of society. This needs to be addressed!”