Bought a bed frame and headboard.I was reluctant to place the order because of all the negative reviews online.To my surprise it arrived 3-4 weeks ahead of time!!!Assembly was done right at the first time!!!Way to go West Elm!!!Salute to our designer Daisy Nunez who was very friendly and helped us to answer all our questions!!!
November 2023
People working in the store are awesome. Kudos to help me out to order and sorted out my online order better.
October 2023
Similar to other reviewers, I ordered furniture specifically because it was available for quick shipment and I needed furniture right away. After multiple delays I canceled the order and will shop elsewhere for the furniture I need. Will not try to buy furniture here again.