Was in line for about half an hour. Only 2 receptionists were available and 11 people were behind me.
January 2024
Great bank if you can find someone to help you. Lines are always long with one teller working. There are 8 people in front of me, one teller and the Danville branch is closed on Saturdays. Need to improve customer and hire more tellers!
August 2023
It was the worst ever experience, open a checking account took 2 hours plus 1 hour waiting before that. The bank Charles literally only opened one checking account in one whole morning.
