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5:30AM - 5:30PM
770 Second St, San Rafael
Paint Stores
“I have always received excellent customer service from Ace Hardware in Marin. Yesterday I was greeted with the comment, “May I help you?” And the service provided could not have been fully anticipated. John Troller went to the source; that is, the instruction manual of a new faucet available on the shelf. Three of us at home had worked on this faucet trying to fix it. John was able to fix it quickly, efficiently. I am very appreciative of his assistance. Now I do not have to call a plumber. The whole experience was actually enjoyable for me. Another fine Ace visit.”
“The store manager, Trey, is outstanding! He fixed a problem we had created in a very professional manner, and “spot on” with color. The entire San Rafael store team is very consistent, friendly and helpful. Signs of a great manager.”
“I enjoyed my shopping and advices that I received. Amazed by the lumber section on the back of the store. It’s like a hidden lumber store in the back with shelves and pallets stacked high up with different materials that many different construction companies will need to have.”
Paint Stores
Paint Stores
Paint Stores
“Spent $700+ on two 5-gallon pails of paint and needed more so I called and could not get them to find the original order despite the fact that I had ordered by phone. Spent another $700+ four days later (am I just old, or is $70/gallon a lot of dough for paint?), same paint, and when I called to get the invoice for the first order, was told it was impossible to find invoice by phone number or name. What the H.”