11:30AM - 7PM
454 W 6th St, San Pedro“Excellent customer service and products. I went in as a new account to transfer my number into a new phone. Allen my first contact was busy with a customer and handed me over to Bri who took care of everything that I needed.”
“Karla was a dream to do business with. Kind, patient, knowledgeable and funny to boot. She helped me transfer from ATT and it was a breeze. We need more customer service like her in this world! Thanks Karla!”
“The time I spent with Evelyn was terrific. She gave me her undivided attention and very skilled accomplishments in answering my questions. I am so happy I switched to AT&T for my phone and internet plan.”
“GalaxyS21 back screen repair. After market product ordered didn't work well but Andrew didn't let me walk out like that! He went Above and Beyond! So grateful! Thank you Andrew!”
10AM - 6:30PM
1000 W 1st St, San Pedro“Me encanto todo muy buenos precios I really like all the phones they're really nice and I've been having my phone already probably for 4 days and it's really nice it works so good”
“Metro is awesome! I bought myself and my daughter an iphone11 and it was so easy and the guy was nice and helped us. I ordered online and bought from inside the store and were both GREAT experiences! I waited till I received the phones till I made a review , the phone came wen they said it would. I activated one myself and changed over the apps. Simple, easy and affordable! Thank you metro for great deal and helping me be a dad to my daughter. Thank you.-Gregory”
10:00 AM - 8:00 PM
980 N Western Ave Ste H, San Pedro“Karla was the representative that assisted my son and I. Karla's customer service skills were exemplary. You should employ more representatives with the customer service skills that she possesses, she should be given a raise & promoted to a position to train your representatives in-store and phone representatives.She was finishing up with another client but addressed us as soon as we entered the storeOnce she was done with the other client, she introduced herself and asked our reason for the visit. She immediately started to address our needs and she didn't stop until everything was taken care of. Due to unforeseen circumstances caused by me she had to re-address some areas that were already completed on both my phone & my son's phone. She kept the same welcoming, accommodating demeanor, told me not to worry and began to correct the mishap.She was amazing, I was really impressed as she is a young new mother and most young customer service representatives that I have encountered don't have the personality, skill set, nor patience that Karla demonstrated.Once again thank you Karla and thank you AT&T for employing Karla to service your clients!!From Jacqueline Allen, a 20 year client.”
“These guys are amazing! In no time they were able to resolve an IOS problem I spent time trying to resolve online. I can not thank them enough. I highly recommend a visit to there store to resolve any cell phone issues.
Anna S”