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10:00 AM - 8:00 PM
980 N Western Ave Ste H, San Pedro
Internet Service Providers
“Karla was the representative that assisted my son and I. Karla's customer service skills were exemplary. You should employ more representatives with the customer service skills that she possesses, she should be given a raise & promoted to a position to train your representatives in-store and phone representatives.She was finishing up with another client but addressed us as soon as we entered the storeOnce she was done with the other client, she introduced herself and asked our reason for the visit. She immediately started to address our needs and she didn't stop until everything was taken care of. Due to unforeseen circumstances caused by me she had to re-address some areas that were already completed on both my phone & my son's phone. She kept the same welcoming, accommodating demeanor, told me not to worry and began to correct the mishap.She was amazing, I was really impressed as she is a young new mother and most young customer service representatives that I have encountered don't have the personality, skill set, nor patience that Karla demonstrated.Once again thank you Karla and thank you AT&T for employing Karla to service your clients!!From Jacqueline Allen, a 20 year client.”
“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”
“This review is about my family’s experience with Tae yesterday evening. My wife, son, and I came in to look into possibly trading in my wife’s and my phone and switching from Spectrum to T-Mobile. We already have a line with T-Mobile for my 7.5 y/o son, who was recently diagnosed with Type 1 Diabetes and needs a phone to connect to his Continuous Glucose Monitor. We didn’t want him to be on Spectrum like us because their cell coverage is horrible where we live.I explained our situation to Tae, and he instantly got to work on getting us the best deal he could find. Boy, did he! My wife ended up walking out with an iPhone 15, and I walked out with an iPhone 15 Pro Max. We were able to finance the cases and screen protectors as well. He gave us top dollar for our old iPhones, ported over our numbers, transferred our data to the new phones, and wiped our old ones. We also qualified for free Netflix.All that, and we spent a whopping $50 and some change. Seriously, my mind was blown! I’m writing this glowing review on my amazing new iPhone 15 Max Pro, thanks to Tae. Money is tight with a newly diagnosed T1D, so we truly appreciate what you did for us! ??”
“Natalie, Saul and James were nothing but kind and professional to me Natalie was very kind and informative on what phone she recommendEd based off of my interests and hobbies. walked out with an iPhone 15 pro max with two chargers screen protector, camera protector and a phone case! thank you for the help !”
“The folks working here are incredible. People, friendly and super helpful.
I even took the liberty to come back to the store the following day to continue with what I needed to accomplish.”
“This is a good location because of Marquis. He is is a very patient and knowledgeable associate. He resolved something for me with informative answers - I am staying with t mobile because of this associates help with my questions today. He should be the top trainer for all locations.”
“I have had Digilink for wireless internet for many years on a boat. They have been great, Bob the founder, is fantastic and responds to your needs and gives you the 411. Kristina is always super helpful and cheerful. Working from home during this past year - the internet service is critical to have and line of sight internet does just fine for a boat. Great operation!”
“Everything went smooth fast and easy, I had bought a mac for cheap and when an issue occurred i brought it back and got it fixed fast for free with their 30 day warranty”
“I decided to upgrade my iPhone before my vacation. There were two employees in the store and they were both helping people. I waited about 20 minutes and then I was helped by Josh. He was patient, very knowledgeable and super kind. I'm not very techie, so I appreciated the patience. He explained to me the 5G internet that T-Mobile now has and I definitely am considering adding that to my plan. Each customer interaction can take a very long time, so don't go there if you're in a rush.”
“Came by because I found somebody else's phone. Unfortunately they had already changed phones, but at least they have a backup now. The guy was really nice, and made sure to get the guy on the phone and tell him his phone was there while I was at the counter. Great service!”
“Joe Vega was very polite and took the time to explain all the options. He tried very hard to get us a good deal. He was extremely professional and knowledgeable. We ended up buying 2 new phones.”
“I always come in this store and ask for Bella she is the most helpful person when it comes to my phone thanks for always helping me out and making it easy for me”
“Carla sold me my phone and set it up for me, she transferred all my stuff and was absolutely the best! She really knows her stuff. She is bright and cheerful and so pleasant. She is definitely an asset”
“Ian is an outstanding resource for your tech needs! He and his team have the knowledge and skills to outsmart all your computer and network woes. I'm thankful to have Safe Harbor on my "team" of peripheral support. I recommend them without hesitation. If you are in business, and can't afford down time, these guys have great subscription and non-subscriptions services to suit your needs.”
“Went recently to get a replacement SIM card and the owner was very helpful. The owner was very knowledgeable and helped save me some money. Great service and very helpful service!”
“Sorry to see that this store closed? Did they move? The employees at this store helped me quite a bit. Ok n fact, it was the owner who sold me a phone in here. Sorry to see it go”
10:00 AM - 7:00 PM
1790 W Carson St A, Torrance
Internet Service Providers
“Omar and Amir were very helpful. I came in here to switch over to from another carrier. I initially had issues ordering the phone online. I came into this store and Omar recommended a great plan and Amir helped me with a smooth process. One of the best experiences starting a new line. All in all, it took about 30 minutes to be set and out the door with a new phone. I will tell others to stop by here. Thanks guys!”
10:00 AM - 8:00 PM
515 Pine Ave, Long Beach
Internet Service Providers
“Just got off the phone with Steven and his customer service was excellent! I had a problem with my phone and called in and not only did he help me fix but he helped me to keep it from happening again! I didn't know about the 3 finger double tap zoom and I was so confused. Thanks again Steven!”
“My daughter and I went there around 4pm, and I am so happy I found another boost mobile to pay my daughter's phone, and the guy in the store his name was Luis.. he was one of the best customer service reps polite, attentive to customers and knew what he was doing! No attitude or stank face no waiting 40 min”
“Great Customer Service from Jeffrey. I thought I would be there for more then 2hrs but I was there for a lot less. He helped to get the best phone we were looking for. Great attitude, Very Knowledgeable Definitely I recommend this Tmobil store”
“shout out to MANUEL !!
for hooking it up quickly and smoothly. Chill and straight forward all within 15 minutes I was in&out with my Apple Watch. Great Job ! Thanks again”
“Tyreak is hands down the best customer representative @ Verizon. He is beyond friendly and made my sons transition to his new phone memorable. Thank you for your time and the great laughs we had as a family.
@Verizon please make sure to recognize your Tyreak for his hard work and dedication. We appreciate Tyreak as our representative and will come back because of his outstanding customer service.”
“Jonathan greeted us when we walked in the door. He was friendly & helpful to us. He provided us with a new remote which we needed. He explained how easy it was to set up the remote once we got home. Our experience was excellent! Jonathan is an amazing Spectrum employee! We give him accolades!”
“I am so thankful for this Verizon location. I misplaced my company phone a flight, and this client was pretty difficult to work with, so I had to male sure my communication was stellar at all times. Thankfully, they got me rollin'. Yes, it took a couple of hours, but I've had that experience in all Verizon stores. I was able able to forward calls to my personal phone in the meantime while we got the new phone up and running. Whew! They saved my butt! My clients wedding was amazing and I was (and AM) the best wedding planner in her ?.”
“Awesome customer service! Staff were super friendly when I walked in and the associate who assisted me was polite, knowledgeable and prompt. This in person experience was a million times better than the service I receive over the phone when calling the general customer service number. Thank you for your help!”
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“Karla was a dream to do business with. Kind, patient, knowledgeable and funny to boot. She helped me transfer from ATT and it was a breeze. We need more customer service like her in this world! Thanks Karla!”