Internet Service Providers in Torrance, CA

“I have been struggling with a phone lock issue for days and consumed over 5 hours of apple and TMobile support. I went into this store, and Daysha W. Greeted me and very quickly understood what was needed. She worked with me 1.5 hours and through a painful call to apple tech support. All the while, she kept her sense of humor and smile. I also appreciated the jovial spirit in the store with other employees and customers, very comfortable. In the end, she did help get me closer to resolution. Now apple support just has to review and delay 2 or 3 days to respond. Yes, they say they literally force several days for a response. Thanks, Daysha and everyone who helped.”

“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”

“This review is about my family’s experience with Tae yesterday evening. My wife, son, and I came in to look into possibly trading in my wife’s and my phone and switching from Spectrum to T-Mobile. We already have a line with T-Mobile for my 7.5 y/o son, who was recently diagnosed with Type 1 Diabetes and needs a phone to connect to his Continuous Glucose Monitor. We didn’t want him to be on Spectrum like us because their cell coverage is horrible where we live.I explained our situation to Tae, and he instantly got to work on getting us the best deal he could find. Boy, did he! My wife ended up walking out with an iPhone 15, and I walked out with an iPhone 15 Pro Max. We were able to finance the cases and screen protectors as well. He gave us top dollar for our old iPhones, ported over our numbers, transferred our data to the new phones, and wiped our old ones. We also qualified for free Netflix.All that, and we spent a whopping $50 and some change. Seriously, my mind was blown! I’m writing this glowing review on my amazing new iPhone 15 Max Pro, thanks to Tae. Money is tight with a newly diagnosed T1D, so we truly appreciate what you did for us! ??”

“My mom misplaced her iPhone the other day and T-Mobile was super nice and helpful about it. I appreciate the level of effort from them during this holiday period.”

“I’m a senior and recently got my first iPhone and I’m finding it challenging since I’ve always had an android. Rick was courteous and helpful explaining a few things! My case had broken and he told me how I could get it replaced under warranty. Great service!”

“I have to put in a good word for these folks. They're all very knowledgeable and helpful and kind. I had a very good experience working with Rick and I got the free iPhone and the free iPad and I am thrilled beyond measure. I'm a bit of a novice, but I was very impressed with the technological gyrations they had to go through. I would be stumped. I've made appointments for a couple of visits. It did take a couple of visits. First time I went in, got in pretty much right away, and we took care of some business and then I went and had some lunch and I think I came back the next day too and then I came back another day to bring my phone in and get the iPad hooked up. I also have to say that their wireless modem is the easiest thing I've ever done. It's about 32 $42 and then I think you're done with it and it's a nice white box. All you do is put in the password and boom it's working. I don't know why they got bad reviews, but I certainly have to say I am very pleased with the service”

“Omar and Amir were very helpful. I came in here to switch over to from another carrier. I initially had issues ordering the phone online. I came into this store and Omar recommended a great plan and Amir helped me with a smooth process. One of the best experiences starting a new line. All in all, it took about 30 minutes to be set and out the door with a new phone. I will tell others to stop by here. Thanks guys!”

“Fanny is AWESOME! She was very patient & professional throughout the entire nightmare I was having trying to transfer from Simple Mobile. It took several visits to solve this and to also apply & get approved for the ACP discount program.My only reason for a 4 instead of a 5 is the lack of clarity on the ACP results. I had to poke around on the Metro app to find out that the discount will not be applied for 1-2 billing cycles! And I can't tell if the program has been applied to my account or not, even though it was approved.Just in case, I filled out the ACP form on the Metro app for my account and got an error message to try again later. Does that mean the info is already in there or what? Do I have to process that form again on the Metro app? A day or so later, I got an email from the ACP program saying I haven't applied yet, even though approved! So back to the Metro app and this time the form went through.Another day or so later was notified from Metro that everything was set up and the discount would be applied to the next billing cycle in a few weeks. So be patient! It takes a few days or so for everything to get set up.So far, the service & connection has been great. Good thing, cuz I really don't want to go through another nightmare of switching carriers and not having cell service for MANY days! ?”

“Angelique was amazing and helped me open up two lines and so very patient during the process.I had to return then next day to purchase a new phone while it was her day off but she continued to support. Miguel helped me the second day and he was also very amazing! Great service. Thank you so much guys!! Amazing team work!”