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March 2024 by Milton Dudley
I will never buy cashier check from Bank of America anymore
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July 2023 by anthony castelao
sorry, bank of america, you are not even in the same league as chase and wells. Always have 10 people in line with 1 maybeeeeee, 2 tellers. your hours are funny. 6 hours a day closed saturday. Really? They closed 25th branch down for good. Not sure what there plan is but it seems not good, almost like a bud light plan. a i’ll be pulling my business accounts out and going to chase.
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May 2023 by Danielle S.
I wanted to take the time to thank Ana, Jonathan, and George for their help! They said the wait was about an hour, but they did everything they could to accommodate us and others along with updating us. We got to see Ana within 30 minutes, and she walked us through everything we were inquiring about. Everyone was very kind and helpful. Thank you all for all that you do!
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January 2023 by Oscar Ruiz
Was there today to cash a check Jackie judge me discrimination made me swipe my id 2 times she felt like I was stealing money from my client who hand me over the check. I been here couple of times to cash checks from my clients she made it feel like I was at the border patrol not even at the border I get this treatment. She said the check didn't go thru (which I cash this check multiple times ) after 15 minutes I was out the door she acted like a Karen and looks like one just saying. But this is bad customer service having people work there and judge people how they look I work hard for my money. Don't judge a book by its cover jackie is 2023 treat everyone the same like you do to your people. 1/10/23 @ around 1400hrs
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December 2022 by Troy
What a useless branch, not open on Saturdays. My patience is wearing thin with BoA.
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November 2022 by Molly McG
Worst bank ever. End of story.
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October 2022 by Melissa J.
So horrible! Avoid this place. My sister and I had to close a safe deposit box due to the passing of our mom. We provided all the documentation, went through their probate, we cleared out the box, and handed over the key. Eight months later I get the bill for the safe deposit box. I called to tell them we closed it. They have no record of it. It still shows open. The woman was very rude. Literally hung up on me as I was trying to ask why any of the papers we provided/signed aren't there. Says it will take her a month to look into it and have it re-drilled since we don't have the key. Yea, we don't have the key because we gave it back! and how is there no documents on file? All the ones we signed and the death certificate we provided? Nothing? Horrible.
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October 2022 by Jimese MemBres
Just like the previous post mentioned, this location seems to always be closed, especially around the 1st when bills are due. It was remodeled to only hold 3 tellers but only 1 person is working any given time, thus creating a 45 minute wait for something that takes me 2 minutes. I wish I could just do my transaction online but for various reasons, I can't. I ended up going to another location but everyone else is as well, so now there's waits there as well.
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September 2022 by Robert M.
Alway, I mean always a long line. Always understaffed. Expect 30+ minute wait for anything if you go inside.
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September 2022 by Emilee Hansen
Closes WITHOUT any notice. Even with the hours of operation posted on the front door. Less than helpful customer service. This town has 3 locations and not one of them are helpful. : (
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September 2022 by Nemesio Gonzalez
Bank of America is not been a very reliable source to bank. BAD service
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August 2022 by Armando A.
Ive had a checking account (bank of america, fleetboston) for over 20 years, your daily 1k cash limit is RIDICULOUS, its MY money
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July 2022 by Omar B.
Excellent customer service. Everyone I spoke with was helpful and knowledgeable. I was able to start a checking account and rent a safe deposit box in under an hour. I truly appreciated the customer care they provided in meeting my banking and financial needs. I will remain with this branch for the long run. Thank you!!
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September 2021 by David Matt
This bank will do their best to make sure you are NOT helped.
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May 2021 by Eduardo E.
Nice location but the lines to get help with a teller are ridiculous. Only 2 tellers while there are about 15 people in line. I bank with chase they don't have this issue. But for my job I have to do bank errands at Bank of America.