9AM - 6PM
14253 San Pablo Ave, San Pablo9AM - 5PM
6100 Horton St, Emeryville“I’ve had Paxio fiber optics for over a year, and I love it. Fast Internet and great customer service. Shout out to Angel for an end of the day maintenance visit to fix a hardware issue. Thanks, Paxio!”
“Expert. Trustworthy. Reliable help. 2024 UPDATE As a small business owner I've used LMI's IT and repair services for over a decade. LMI is the only IT service I trust that works with home offices like mine. Worth my crossing the Bay for! Yes I looked around closer to home. One IT service, in my neighborhood, sold me a bad charger that fried my laptop battery. Not trust-inspiring-- if they got a charger wrong, what could happen with their IT? I had Internet , too, through LMI. Then switched to Sonic's high-speed fiber, *only* because Sonic reached my area with that before LMI did. LMI's now expanding their own high-speed fiber. I kept my LMI email boxes for years after. That gave me time to gradually, selectively migrate my business contacts over, and archive key emails. With that finally done, LMI's Support team walked me through my last steps. With the same generous, expert support I've always gotten from LMI. So glad to keep LMI's IT and repair services! And fully recommend LMI's high-speed Internet too. PRIVACY Both LMI and Sonic are stellar when it comes to protecting our privacy. No selling our browsing history, as most Internet Providers do. They don't even keep our emails beyond a few weeks or so. Plus they're independent, and staying that way!”
10AM - 7:30PM
930 23rd St B, Richmond“I came to the store today, I'm very happy to see that Alexa is back. I have been coming and paying my line here for almost 5 years during all that time she is the best person I have ever had during this time. It has one of the best customer services. He is very patient, his education and kindness are extraordinary. They should hire more people like that. Very good choice with her.”
“Let's just say you get what you pay for! Price per/Mb is more than wired competitors, however, this is a locally owned company that does not sell your information/data and provides top-notch customer service and support! Their up-time is excellent and when there is the occasional issue (very rare) they are quick to communicate and a human answers the phone! Been a customer for 10+ years now. Cannot say enough good things.”
Open 24 hours
2653 Wilart Dr, Richmond“Jim is great. He runs Brand-X super professionally and has a deep understanding of network setups and concerns. They piggy back off ATT, so you do have to worry about ATT being spotty and shafting bandwidth lessees, but this is the case with many of the big companies too (many just use the others' infrastructure in a given place). Billing is honest and accurate, and services is second to none. The only reason not to use Brand-X is if you need guaranteed uptime like a business line, but otherwise they're the best in the Bay!”
“Store Manager Jessica remembered me ( cranky old white dude) & David (Francisco) earned my $ 80.00 account! Engagement @ the front line tier 1 through tier 4 and beyond. Way to empower those employees/colleagues! Ty, BoomerNaut AKA Dan Goog Maps LG VII”
10AM - 6PM
3093 Broadway STE C1, Oakland“I came in yesterday to drop off my equipment as I moved and didn't need new service where I was going. They were attentive, professional, fun and multitasked to get my account closure done. If I need to go back to Xfinity in the future, this is where I would go.Thanks Team!”
“Customer service there is awesome. The employee who helped me took very good care of me. From start to finish, I would differently recommend people to this Verizon store. He was able to help me with a trade in my old Galaxy Note 20 for a new galaxy note 23 by far one of best experience with getting a new phone and hum for my truck”
“Made an appointment for 01.22.24 to pick up replacement X1 box, arrived, was checked in by Sherman. Assisted by Patty. Out in 20 minutes. Could not ask for more.”
“Hats off to the store manager Cameron for fixing a really complicated account issue for me. I was pretty doubtful to be honest, but he kept his word and made things right. Outstanding service that went way beyond my expectations for a Verizon shop.”
“Xfinity store located in Emeryville has the best customer service. Sales rep Andres Escober was helpful, well spoken, professional and knowledgeable. After explaining my anxiety of switching mobile carriers and my issues @ Xfinity, Richmond store. Andres assured and told me not to worry and guide me step by step and provided excellent customer service. He was so patient and helpful.Very pleased with the service. Thank you for all your acts of kindness. Keep up the good work!”
“I am your newest member at boost! Michael representing boost assisted my interests concerns special needs and set up of my new device so I did not have anything to do but enjoy my new electronic and service. He is AMAZING! Took genuine interest in my circumstances providing me the best option possible. He is absolutely an asset to your company and would be the picture image when training new staff thank you thank you, sebrina”