The staff is helpful enough once you finally get assistance. That said, they are always busy, they are always understaffed, and the wait is always ridiculous. There are only so many phones I can poke at to keep myself entertained while I wait. If I can possibly do it online you can bet that I will.
October 2023
Hats off to the store manager Cameron for fixing a really complicated account issue for me. I was pretty doubtful to be honest, but he kept his word and made things right. Outstanding service that went way beyond my expectations for a Verizon shop.
July 2023
The staff is super helpful and friendly and considerate. This is definitely my favorite Verizon store and experience. Always a pleasure. Be back soon!
