Hardware Stores in San Mateo, CA

“Did propane exchanges effortlessly. I left the empty tank by the propane storage cabinet. Entered and paid the cashier and an associate came and helped me with the exchange
Putting the tank in my suv. Great service.”

“If you have no other reason to go- this *feels* like a hardware store. I know when I say this I am speaking to a very specific subset of people. However, when I was a kid, my dad would take me with him to the hardware store, and I would get a lollypop while he and whomever from behind the counter would wander around looking for an eyebolt or the right shade of caulk. Giulio- who I assume is the owner, is easily 10 years older than my mom, who lives in the assisted living up the street. My mom can't be bothered to go to the chair yoga we're paying for, but Giulio went to work. He's not totally mobile, but he knows his s#!t. Whenever I come in, he or whoever else is behind the counter is happy to chat through my issue and suggest something. It's not a Home Depot- so they may not have what you're looking for every time- but they have a lot of things, and it makes me happy to know my money is staying local. Also, side story: One day during the summer, it's like 90, and I am behind a contractor who's getting a bunch of stuff - lumber, rocks...I don't know- but he's paying for it, and he grabs some water bottles for him and his crew and puts them on the counter. Giulio totals him up and says a number; the guy says, "Oh, don't forget these waters". Giulio says, "The town where I come from in Italy has the best water in the world, and it flows right off the mountain. If my father knew I was charging people for water, he'd come back from the dead and strike me down. Those are free." C'mon. How can you not go here first?”

“Needed a sheet of plastic to protect some things in our kitchen. The cashier/manager was really helpful in getting me to understand our options and I am confident that we got the right thing for our application. the sheet was cut very professionally and will look good. And the prices were very reasonable.”

“We are 2 years into a home remodel project. Not everything has gone ..... (cough !) smoothly. There have been a lot of ups n downs on this merry adventure of financial insecurity and anxiety. But ! Throughout all of our successes and some of our "oh shit ! " moments. Home Depot in San Mateo has been right along side us. They've never given us grief with a legitimate issue and they've always been polite , prompt and friendly. Todays Yelp is a direct result of an interaction that my wife and I had with Steve in the return department. He may not remember me but I remember him from several prior interactions with him over the last two years. Steve is polite , friendly , articulate and genuinely kind and helpful. We had made a serious mistake and bought a very expensive item that was essentially entirely useless to us once we discovered our blunder. I was so relieved to see Steve at the counter. He didn't make a big fuss about our return or ask a bunch of questions to force us to admit that we'd screwed up. (We did. ..) he didn't "oh I need a manager for this .." or act like we were doing something shady. (It seems to me that these days most retailers make the act of an exchange or a refund feel like you're committing retail fraud. It's icky out there folks !!!). Nope. Steve honored the spirit of Home Depot's policy and he helped us fix our blunder quickly and efficiently with a solution that was acceptable and let us feeling valued as a customer. Service like he delivered took away a touch of the angst and anxiety that I have been almost constantly feeling for two years. I might even sleep a little tonight. Thanks Steve !! I hope someone at Home Depot reads this and gives you a bonus or a raise. At the least a cookie !! I appreciated being treated like a human being.”

“I made the questionable decision to try to bring home 2 sheets of plywood in my Buick Enclave SUV. Angel is a "lot associate" who helped me wrangle them into my car. He was a complete DREAM, or rather an angel, and was super friendly and helpful as we tried to maximize the interior inches and eventually tied down the hatchback with twine. I have never felt so helped. This guy MADE MY NIGHT. Thank you, Angel!!”

“I was here for a scavenger for my youth group and the staff was very understanding and allowed it so that was nice. Other than that it is Home Depot and it has everything you would need and expect from a Hone Depot.”