Ana provides the best service I have ever experienced so far in a bank.
December 2021
I spent 1 1/2 hours on the phone with customer service and after being transferred to 4 different departments they let me know that the department I needed to speak to was closed. After informing them of how long I had been on the phone all they could say is Oh wow. I am almost at the end of my rope with Citibank.
October 2020
These workers are polite and friendly and give great customer service. Compared to my other bank where they're cold and not friendly at all this is 5 star service the way it should be.
