Doris provided exceptional service, making my experience at this Chase branch smooth and stress-free. She was professional, kind, and went above and beyond to assist me. Lily was also incredibly helpful with our business account setup. Thank you both for your outstanding support!
November 2024
Why is the rating so low? I came from another branch, they were very friendly and welcoming, my banker Ms. Wang was really professional and helped me solve all my problems. If I were to rate it, it should be seven stars, at least
July 2023
This Chase branch in Pasadena is SO much better than the surrounding areas- I drove from 2 towns away and was not disappointed! Everyone was professional, courteous, timely, pleasant, and a joy to work with